Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lancaster #5402 in Lancaster, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lancaster, CA or call us at (661) 942-2775.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unprofessional and inattentive.
Staff Efficiency
Many reviews highlight long wait times and inefficient staffing, with customers often experiencing delays due to a lack of available cashiers and assistance.
Product Knowledge
Several customers commend specific employees for their expertise and ability to assist with finding the right parts, although there are complaints about some staff lacking training.
Store Conditions
There are complaints about the cleanliness and organization of the store, with some customers noting that employees appear disengaged or unmotivated.
DD
dyas117
Jan 7, 2026
5.0
Very helpful staff, helped me with a few parts and a battery replacement.
TM
timothy Myles
Jan 5, 2026
5.0
Excellent customer service
GG
Gabe Gee
Jan 4, 2026
5.0
Best store in the AV. Best customer service by far. They go above and beyond for their customers.
CO
Cathy Oseguera
Dec 20, 2025
5.0
Great customer service, professional and well educated on the products at there store, they go to extreme lengths to provide you with your needs when u need parts for your vehicle, well recommend to anyone.
RR
Reesecity20
Dec 8, 2025
1.0
I really can’t stand coming to this location, and that’s saying something because I live right around the corner. Every time I stop by, some of the female employees carry this attitude that’s completely unnecessary. It’s not even subtle — they’ll assist male customers quicker while taking their time with female customers, and it’s frustrating.
Honestly, I wouldn’t recommend anybody to come to this store, especially if you don’t know much about car parts and actually need some guidance. A few of the employees are giving this place a bad name, and it definitely shows.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Lancaster, CA?
AutoZone Auto Parts in Lancaster, CA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
What types of automotive products does AutoZone offer?
AutoZone offers a wide range of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, the Lancaster AutoZone location offers in-store pickup, curbside pickup, and same-day delivery services.
What brands of auto products are available at AutoZone in Lancaster?
AutoZone in Lancaster carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Lancaster for customer service?
You can reach AutoZone Lancaster by phone at (661) 942-2775 or email at customer.service@autozone.com.
What is the address of AutoZone Auto Parts in Lancaster?
AutoZone Auto Parts is located at 44259 Challenger Way, Lancaster, CA 93535, USA.
Are there any car wash services near AutoZone in Lancaster?
Yes, nearby car wash services include Lancaster Car Wash and Eastside Car Wash & Quick Lube, which offer car wash and auto detailing services.
What dining options are available near AutoZone in Lancaster?
Nearby dining options include Abruzzian Enterprises, Gino’s Italian Restaurant, La Fe Mexican Grill, Red Brick Pizza, and CC Hawaiian BBQ for a variety of cuisines such as Italian, Mexican, pizza, and Hawaiian BBQ.
Are there any nearby banks or ATMs around AutoZone Lancaster?
Yes, customers can find Chase Bank, U.S. Bank, Wells Fargo ATM, Coinme, and Coinstar Kiosk close to AutoZone for banking and ATM services.
Which competitors of AutoZone Auto Parts are available in the area?
Local competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.