Enterprise Rent-A-Car

4.4
476 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lake Forest, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake Forest location today.

Location

Enterprise Rent-A-Car
23591 Rockfield Blvd, Lake Forest, CA
92630, United States

Hours

Reviews

4.4
476 reviews
5 stars
348
4 stars
54
3 stars
19
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, noting helpfulness and friendliness.

Cleanliness Issues

Several reviews mentioned that cars were not clean upon pickup, with some customers having to clean the vehicles themselves.

Long Wait Times

Multiple customers reported long wait times for car pickup, indicating a need for better staffing or efficiency.

Vehicle Quality

There were complaints about the condition of some rental cars, including issues with cleanliness and maintenance.

Mixed Experiences

While many had positive experiences, some customers reported significant issues with service and vehicle quality, leading to dissatisfaction.
  • DH
    Davina Hughes
    Jan 7, 2026
    5.0
    When I came in to pick up the car, there was an extremely long line, at closing time. There was a lady being absolutely absurd about what vehicle she was getting, and how inconvenienced she felt, mean while, holding up the employees, and line of people. Inconveniencing every employee and person in the store. (Hope you enjoyed the Rivian, Karen 😉) Everybody in line was offered water or tea by the staff working that day. Not only that, but I was very impressed by how the manager John handled himself during the situation, he remained professional and informative, at the ridiculousness of this lady. Being the only location open in the area on a Sunday I was super grateful for them. Will definitely choose enterprise every time. Also have to say returning the car was a breeze.. I didn’t catch the young lady’s name, but she was super friendly and helpful as well. ⭐️⭐️⭐️⭐️⭐️
  • DG
    Darryl Gober
    Jan 4, 2026
    5.0
    Thumbs up to this location. Very professional, very efficient and customer oriented.
  • CC
    ChicagoPadre
    Dec 24, 2025
    5.0
    It never ceases to please me how solid and professional Enterprise is. Also the quality of their service and vehicle pricing and availability for rentals! I do avoid airport rentals because they're always higher but they have a better selection of vehicles. So unless you have a particular desire for a certain type or style of car, I always recommend if you need to rent one to do it from one of their locations away from the airports.
  • CA
    charlie anaya
    Dec 19, 2025
    5.0
    Nick is amazing! His customer service etiquette is impeccable. Very understanding with our delays. Will not be renting a car with another company. My expectations were beyond met.
  • CM
    Carol Moss
    Nov 28, 2025
    2.0
    Long wait for perarranged car. Car was dirty

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Lake Forest, CA?

Enterprise Rent-A-Car is located at 23591 Rockfield Blvd, Ste A, Lake Forest, CA 92630.

What are the operating hours of Enterprise Rent-A-Car in Lake Forest?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.