Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lake Forest, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake Forest location today.
Location
Hours
Reviews
4.4
476 reviews
5 stars
348
4 stars
54
3 stars
19
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, noting helpfulness and friendliness.
Cleanliness Issues
Several reviews mentioned that cars were not clean upon pickup, with some customers having to clean the vehicles themselves.
Long Wait Times
Multiple customers reported long wait times for car pickup, indicating a need for better staffing or efficiency.
Vehicle Quality
There were complaints about the condition of some rental cars, including issues with cleanliness and maintenance.
Mixed Experiences
While many had positive experiences, some customers reported significant issues with service and vehicle quality, leading to dissatisfaction.
- DHDavina HughesJan 7, 20265.0When I came in to pick up the car, there was an extremely long line, at closing time. There was a lady being absolutely absurd about what vehicle she was getting, and how inconvenienced she felt, mean while, holding up the employees, and line of people. Inconveniencing every employee and person in the store. (Hope you enjoyed the Rivian, Karen 😉) Everybody in line was offered water or tea by the staff working that day. Not only that, but I was very impressed by how the manager John handled himself during the situation, he remained professional and informative, at the ridiculousness of this lady. Being the only location open in the area on a Sunday I was super grateful for them. Will definitely choose enterprise every time. Also have to say returning the car was a breeze.. I didn’t catch the young lady’s name, but she was super friendly and helpful as well. ⭐️⭐️⭐️⭐️⭐️
- DGDarryl GoberJan 4, 20265.0Thumbs up to this location. Very professional, very efficient and customer oriented.
- CCChicagoPadreDec 24, 20255.0It never ceases to please me how solid and professional Enterprise is. Also the quality of their service and vehicle pricing and availability for rentals! I do avoid airport rentals because they're always higher but they have a better selection of vehicles. So unless you have a particular desire for a certain type or style of car, I always recommend if you need to rent one to do it from one of their locations away from the airports.
- CAcharlie anayaDec 19, 20255.0Nick is amazing! His customer service etiquette is impeccable. Very understanding with our delays. Will not be renting a car with another company. My expectations were beyond met.
- CMCarol MossNov 28, 20252.0Long wait for perarranged car. Car was dirty
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Lake Forest, CA?
Enterprise Rent-A-Car is located at 23591 Rockfield Blvd, Ste A, Lake Forest, CA 92630.
What are the operating hours of Enterprise Rent-A-Car in Lake Forest?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer at the Lake Forest location?
Enterprise offers a wide range of vehicles including luxury and exotic cars from brands like Ferrari, Audi, Bentley, Jaguar, Lexus, Mercedes-Benz, Maserati, Porsche, and Tesla.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Lake Forest?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/lake-forest-3232.html or by contacting them directly at +1 949-855-2966.
Does Enterprise Rent-A-Car Lake Forest offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Lake Forest?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Lake Forest a woman-owned business?
Yes, this Enterprise location is woman-owned.
What nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby restaurants include Wow Sushi & Poke Bowl, Burger Box CA, El Pollo Norteño, Tito's Burrito Bar, Fam's Kitchen, Mr. Pickle's Sandwich Shops, The Hat, IHOP, DonerG, Pizza Hut Express, Taco Bell, and Wahoo's Fish Taco.
Are there any notable landmarks or attractions near Enterprise Rent-A-Car in Lake Forest?
Yes, the Portland and Southwestern Railroad Tunnel, a landmark and historical building with a skate park, is nearby and can be a point of interest for visitors.
What nearby services can complement my visit to Enterprise Rent-A-Car in Lake Forest?
Nearby services include Forest Printing & Copying for office needs, Broken iPhones for electronics repair, Checkered Flag Lake Forest for car wash and detailing, Lake Forest Family Eyecare for optometry, and beauty salons such as Mz Sami’s Solutions Salon Studio and Jamie Dana Hairstylist.