Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.4
(487 reviews)

Business Details

23591 Rockfield Blvd, Lake Forest, CA
92630, United States
(949) 855-2966

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lake Forest, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake Forest location today.

Location

Enterprise Rent-A-Car
23591 Rockfield Blvd, Lake Forest, CA
92630, United States

Hours

Reviews

4.4
487 reviews
5 stars
355
4 stars
54
3 stars
20
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with several specific mentions of employees going above and beyond.

Long Wait Times

Multiple reviews highlighted long wait times for car pick-up and drop-off, indicating a need for better staffing or efficiency.

Vehicle Condition

Several customers reported receiving dirty or poorly maintained vehicles, which negatively impacted their rental experience.

Reservation Issues

There were complaints about discrepancies between online reservations and actual vehicle availability, leading to customer dissatisfaction.

Positive Experiences

Despite some negative feedback, many customers expressed overall satisfaction with their rental experiences, citing ease of process and good vehicle selection.
  • IT
    intros tester
    Feb 24, 2026
    1.0
    I want to give a better score but I left my garage door clickers when I dropped off my car and thought the rental location would have collected them. I was informed that the car was rented out immediately. Does this mean they rented the car with my garage door clickers in the car to the next customer without doing a sweep through to look through before renting to the next customer? That seems to be a bad overnight and unprofessional. There is no QC process before they rent to the next customer? Update, I am dropping this form to 1 star. Not only haven’t I received my garage door clickers back every time I can back I get a different answer about expectations. I have never experienced such terrible customer experience. I just want my possessions returned and I am being told that I have to wait for the customer to return the car? Unacceptable
  • MJ
    Mike Jaschek
    Feb 20, 2026
    5.0
    Great as usual. Expensive on holiday weekends
  • MA
    Mary A
    Feb 10, 2026
    1.0
    I had a very disappointing experience at Enterprise today. I spent nearly an hour trying to rent a car, but every option I chose was suddenly unavailable due to ‘maintenance issues.’ It felt like a complete waste of time. I will not be returning.
  • AS
    Andrew Stephens
    Feb 3, 2026
    5.0
    Felt like I was a priority at this store, got a rental so fast and they picked me up from my location, the entire experience was great.
  • BN
    Blake Nelson
    Jan 30, 2026
    1.0
    Horrible service. They will take tap two weeks ago but all of a sudden its company policy not to? Funny they say its always been that way but used my phone two weeks ago. On too of that can't use your spouses card as well. Will never rent from them again go somewhere else and get better service.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Lake Forest, CA?

Enterprise Rent-A-Car is located at 23591 Rockfield Blvd, Ste A, Lake Forest, CA 92630.

What are the operating hours of Enterprise Rent-A-Car in Lake Forest?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: