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Brand Certified

AutoZone Auto Parts

4.3
(499 reviews)

Business Details

32231 Mission Trl, Lake Elsinore, CA
92530, United States
(951) 245-1012
https://www.autozone.com/locations/ca/lake-elsinore/32231-mission-trl.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lake Elsinore #5559 in Lake Elsinore, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lake Elsinore, CA or call us at (951) 245-1012.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
32231 Mission Trl, Lake Elsinore, CA
92530, United States

Hours

Reviews

4.3
499 reviews
5 stars
316
4 stars
96
3 stars
33
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for being helpful and friendly, while others, particularly management, received criticism for rudeness and unprofessional behavior.

Staff Knowledge

Many customers highlighted the staff's knowledge and willingness to assist, with specific mentions of employees going above and beyond to help with car issues.

Store Management

Several reviews pointed out issues with store management, particularly regarding customer interactions and handling complaints, leading to dissatisfaction among customers.

Product Availability

Customers reported mixed experiences with product availability, with some finding what they needed while others faced stock issues or were directed to competitors.
  • JE
    Jesse Estrada
    Jan 30, 2026
    4.0
    In the words of the Zone, "What are you working on"🤙
  • RF
    Rivaldo Franco
    Jan 24, 2026
    1.0
    Went outside to get my wallet, came back inside and got accused of stealing by a worker named candy. No bueno
  • JM
    Jesse Mendoza
    Dec 26, 2025
    1.0
    Was trying to return a product cause it was used. I bought it like that and I talked to the manager then I talked to the main store manager in the main store. Manager was kind of rude. Then I had to drive all the way to Corona just to get a refund. Won’t be shopping at AutoZone anymore
  • CH
    Connie Hefington
    Dec 22, 2025
    1.0
    This manager Theresa at the lake elsinore location on mission trail is completely uncalled for and proceeded to harass me and called security on me claiming I wasnt allowed there and that I was stealing from the store, meanwhile I was at the counter trying to pay for my items. I've never in my life been told to leave any parts store or autozone. This lady harassed me untill i was in tears and eventually told me I had to leave and would not even let me pay for my items. I was given my money back and they even asked for the parts I had alreadh payed for back. This is not how you treat a paying customer!!! Horrible management. People should be re-trained on how to treat customers. I will never shop at autozone again!!!
  • MV
    Michael Velazquez
    Nov 15, 2025
    1.0
    Do not come to this autozone just got off phone with manager about issues I was having with other managers at store and she completely disregarded everything saying next time you come in when I’ve already explained to her how horrible the service is and how I’ve been told this multiple times how it will change and nothing happens and all she can say well unfortunately there’s nothing I can do about that so don’t come to this autozone if your looking for help because they all give difficult times and give different answers and follow their own protocol when and follow the rules when they feel like it they all are disappointing and disrespectful workers

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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