Enterprise Rent-A-Car

4.1
74 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Laguna Niguel, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laguna Niguel location today.

Location

Enterprise Rent-A-Car
28112 Camino Capistrano, Laguna Niguel, CA
92677, United States

Hours

Reviews

4.1
74 reviews
5 stars
56
4 stars
2
3 stars
0
2 stars
2
1 star
14
  • PM
    pool Mini
    4 days ago
    1.0
    They falsely advertise the cars to trick you into renting. Once you get there, they will tell you that the car you booked is not available. My question is, why don’t you update your advertising? The company’s strategy seems to be that customers won’t leave and will feel forced to pick whatever is available when you get there. Be aware—this is a very dishonest business. On top of that, the staff are not very friendly. No smile or greetings when you walked in.
  • BO
    Bob Ostovarpour
    Dec 31, 2025
    5.0
    Very prompt and efficient at pick up and the same at drop off! Good customer care!
  • LT
    Luisa TG
    Dec 30, 2025
    5.0
    Great customer service! All of the employees were equally eager to help me with my situation. Definitely would recommend!
  • LN
    linda nassif
    Dec 29, 2025
    2.0
    Poor communication from company. Reserved a 6-8 seating vehicle to transport family on Christmas Eve to Los Angeles. Late evening before I was to pick it up, I —by chance —happen to check my email. Enterprise had sent me an email to tell me that car was no longer available and whether I would accept a 5 seater instead. That’s it. No call, no text message, not even a follow up email. Since I had rented the car for Christmas Eve to specifically transport 6 family from out of town, Enterprise left me in a very bad bind at the very last minute. Super disappointing that the company seemed simply okay with sending a single email, no follow up, no phone call…and were apparently entirely willing to let me show up on Christmas Eve morning and NOT have a vehicle. Had I not found an alternative (not easy during busy travel season at the last minute) Enterprise Laguna Niguel would have completely ruined our holiday plans. Sadly, this seems to be another example of impersonal and uncaring customer service. I’m also disappointed that even though I emailed them back, and called them, they still haven’t replied 5 days later.
  • ST
    Stephen THOMAS
    Dec 29, 2025
    5.0
    I just had an excellent rental experience with Tyler at this Enterprise location! He called me the day before my rental started to ensure I received the vehicle I needed for my Christmas trip. Although he didn't have this vehicle on the lot, he did the leg work to get one from another location and I could not have been more pleased with it for our family holiday. The pickup and drop off were quick and effortless. I have rented from John Wayne Airport for decades and will now make this my go to location for any future rentals. Enterprise, I highly recommend you promptly promote Tyler so he can teach and lead others to provide the same excellent customer service. Well done! 👍

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Laguna Niguel?

Enterprise Rent-A-Car is located at 28112 Camino Capistrano, Laguna Niguel, CA 92677.

What are the business hours for Enterprise Rent-A-Car in Laguna Niguel?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.