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Valvoline Instant Oil Change

4.2
(320 reviews)

Business Details

26921 Moulton Pkwy., Laguna Hills, CA
92656-3634, United States
(949) 751-3460
https://store.vioc.com/ca/laguna-hills/26921-moulton-pkwy

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Laguna Hills.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
26921 Moulton Pkwy., Laguna Hills, CA
92656-3634, United States

Hours

Reviews

4.2
320 reviews
5 stars
227
4 stars
35
3 stars
9
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and professional service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as improper oil changes and lack of follow-up on complaints.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling it was higher than competitors and not transparent.

Efficiency

Many reviews noted quick service times, with customers appreciating the convenience of not having to leave their vehicles.

Inconsistency

Some customers reported inconsistent experiences, with a few expressing frustration over service quality and communication.
  • DB
    Diane Berry
    2 days ago
    1.0
    I had a horrible experience! I had an oil change and a few other things. When they rotated my tires, they broke a lug nut off. So, they sent me to a completely other place to have it fixed. I waited about 3 hours in severe heat & did not have my inhaler for my asthma which I needed for the anxiety. So, I couldn’t breathe. They told me that they would refund my money for the trouble. It took me 6 months of calling, listening to their stupid on hold recording 🙄 & being transferred to many different people. I was told that I had to call only Monday thru Friday to talk to them about my refund. They finally sent me a check that was well below what I paid for it. I HATE this place!!
  • BL
    Brandon Lira
    Jan 27, 2026
    5.0
    Came to service my kia k4 for oil change jaiden was very helpful and had great customer service.
  • SJ
    Sam J
    Jan 27, 2026
    5.0
    I always have good experiences at this location. This last visit was no different. The tech who helped me was very kind and friendly. It’s a breath of fresh air when there’s a friendly vibe and we chat
  • AW
    A. W.
    Jan 26, 2026
    5.0
    Excellent Customer Service!! Great oil change place. Quick service AND awesome people!! Thank you so very much!! God's Blessings to y'all ✝️
  • JJ
    James “Jim”
    Jan 19, 2026
    1.0
    GO ANYWHERE ELSE!!! If you don’t believe me, all you have to do is call and experience how extremely unhelpful and unfriendly they are when you ask for something as simple as “what is the typical wait time on a Thursday morning?” Not crazy to assume they might have a ballpark right? Nope! Then, if you are like most people and have a busy schedule that is not conducive to sitting around a oil change garage for two hours (which is the only time frame a woman named Shana would give me), you might ask “if I call Thursday morning before heading down, you will be able to tell me what the wait is like at that time?l NOPE AGAIN! Shana says Ina tone as though I asked for someone else’s private medical information “we don’t give that kind of information over the phone.” You’re selling oil changes for Christ sakes.. This place will go down as one of the least helpful, least respectful businesses that I have come across in ages. There is a place close by. Go there, they were so much better.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Laguna Hills offer?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Laguna Hills?

The service center is open Monday through Saturday from 7:30 AM to 6:30 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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