Enterprise Rent-A-Car

Reviews

• KM

  Kisha Maher

  Sep 10, 2025
  1.0
  Victor is extremely unprofessional. This has been one of the biggest hassles I’ve ever dealt with in a rental experience. Every step has been full of confusion and back-and-forth. On the phone, I was given conflicting information — lots of hemming and hawing, talking in circles, and being told things couldn’t be done, only to have those things later changed. When I arrived, I spent over an hour at the counter, and in the end my car still had to be switched out. To make matters worse, the price I was quoted beforehand wasn’t the price I was charged once I got there. Customer service was particularly disappointing. Victor, in particular, made the experience extremely unpleasant. He was dismissive, unhelpful, and very difficult to communicate with. In my opinion, he should seriously reconsider a career in customer service. Overall, the entire process has been stressful, time-consuming, and unnecessarily complicated. I would not recommend renting here.
• E2

  erin 200RYT

  Dec 28, 2023
  5.0
  Why is this location closed? I always had good experiences here.
• RM

  Russ Moore

  May 27, 2023
  5.0
  I had a positive experience with Michelle when picking up the car and Clay on the return.
• GC

  George Champ

  Jan 3, 2022
  5.0
  Excellent staff. Great experience.
• JC

  Jane Clark

  Jan 14, 2019
  1.0
  Rented a car from this location last week. Customer service was severely lacking. I left a personal item in the car and this office REFUSED to return it to my hotel.. less than 3 miles away. The excuses used were unbelievable. I’ll rent a car @ the airport next time.

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