Jiffy Lube offers fast, quality oil changes performed by trained technicians in Lafayette. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Feedback on customer service is mixed; while some customers praised the friendly and knowledgeable staff, others reported rude and unprofessional behavior from employees.
Service Speed
Many customers appreciated the quick service, often noting that oil changes were completed in a timely manner, but some experienced long wait times and delays.
Quality of Work
There are significant concerns regarding the quality of service, with multiple reports of incomplete work, such as not changing oil filters or failing to perform requested services.
Professionalism
Several reviews highlighted a lack of professionalism among staff, with instances of mocking customers and unprofessional interactions noted.
Pricing
Customers generally found the pricing to be reasonable, especially compared to dealerships, but some expressed dissatisfaction with perceived upselling and unexpected charges.
ER
Erin Robinson
Dec 14, 2025
5.0
I was in and out within 30 mins. The staff was friendly and knowledgeable.
AM
Adam Mayer
Oct 21, 2025
1.0
Horrible customer service when I asked them to show me what they did some kid came out with no shirt on and gave me an attitude. Not a please, not a thank you, not a have a good day, sir. Just give me your keys. Go sit down! OK we’re done that’ll be $150.000. They didn’t let the oil drain near long enough. I’ve changed the oil on this truck probably going on 50 times. I’ll bet they didn’t even put synthetic in it. That’s how little I trust them. i’m going to go home and make sure they did their job right. Buncha spoiled rich kids I’ll bet
TD
Tawnee Doty
Oct 2, 2025
2.0
I just left this shop and didn’t feel like I received the kind of oil change experience I should have. I usually go to Valvoline, but since I had a slow morning and this location was closer, I gave it a try.
The staff didn’t seem very approachable, which I could overlook, but what really bothered me was how an employee handled a tire issue. He told me I needed a new tire immediately (which I was already aware of), then made me get up and follow him outside to look at it. On top of that, he started plugging a tire shop down the street, saying they would “hook me up.” This all happened in front of other customers, and it came across as unprofessional.
There are respectful and professional ways to let someone know their car needs additional work, and unfortunately, that wasn’t the approach here.
GC
Gabriel Culinco
Sep 6, 2025
5.0
Great experience , oil change in less than 15 minutes.
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Lafayette offer?
Jiffy Lube in Lafayette offers oil changes, brake services, battery replacement, fleet services, tire services, and more preventive automotive maintenance.
Do I need an appointment to get my vehicle serviced at Jiffy Lube?
No appointment is necessary. You can visit Jiffy Lube in Lafayette for vehicle inspection and services without scheduling ahead.
How long does an oil change typically take at Jiffy Lube Lafayette?
An oil change usually takes 15 minutes or less from start to finish.
What are the operating hours of Jiffy Lube in Lafayette?
Jiffy Lube Lafayette is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Can Jiffy Lube service my fleet vehicles?
Yes, Jiffy Lube in Lafayette services most national and local fleet vehicles and accepts various fleet credit cards.
What payment methods are accepted at Jiffy Lube Lafayette?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Where is Jiffy Lube located in Lafayette?
Jiffy Lube is located at 3363 Mt Diablo Blvd, Lafayette, CA 94549, USA.
Which nearby beauty salons can I visit around Jiffy Lube in Lafayette?
Nearby beauty salons include Bobbie Freitas Salon, Kristine's Kuts, Professional Beauty Center, and Shear Perfection. You can plan a beauty appointment before or after your vehicle service.
Are there any nearby automotive service providers near Jiffy Lube Lafayette?
Yes, nearby automotive-related places include Diablo Auto Works, The Service Outlet, CarTech, and Nick's Exclusive Mercedes Service for additional auto repairs and services.
What nearby leisure and hospitality options are available near Jiffy Lube in Lafayette?
You can visit Lafayette Dance Center for dance classes, Lafayette Park Hotel & Spa for relaxation, and The Park Bistro & Bar for dining and drinks near Jiffy Lube.