AutoZone Auto Parts

4.4
215 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Prospect Drive in Jackson, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, CA or call us at (209) 257-1787.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11201 Prospect Dr, Jackson, CA
95642, United States

Hours

Reviews

4.4
215 reviews
5 stars
137
4 stars
46
3 stars
15
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for being helpful and friendly, some customers report rude behavior from certain staff members, particularly management.

Product Availability

Customers appreciate the store's decent inventory and ability to find parts, although some express frustration when specific items are not in stock.

Store Environment

The store is generally described as clean and organized, but there are occasional reports of staff appearing disinterested or irritated.

Overall Experience

Many customers express satisfaction with their experiences, highlighting helpful staff and good service, while others have had negative encounters that impact their willingness to return.
  • JC
    Jamie Caskey
    Nov 9, 2025
    5.0
    Amelia was awesome. Helped find the parts we needed. When inventory said they had them but store didn’t she took accountability and found the parts for us at another store-called them and made sure we weren’t wating a trip. Thanks Amelia!
  • JS
    Jessica S
    Sep 30, 2025
    5.0
    Helped me get exactly what I was looking for.
  • DS
    David Skillestad
    Sep 29, 2025
    2.0
    Quoted a price for parts, went to the store, parts not there. Priced new delivery of the same parts, price was almost 4 times the original price, went online and ordered the parts for $20 more than the original price at Autozone, at least I wasn't lied to online like I was on the phone at Autozone.. thanks but no thanks....
  • MS
    Mike Spagnola
    Dec 7, 2021
    5.0
    They have what you need, but MAKE SURE you give them the right information of the part you want cause I've been given the wrong part due to misinformation on my part, best way to get the right part is to take the part you need off the vehicle and bring it in with you..

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Jackson, CA?

AutoZone Auto Parts in Jackson, CA is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services to customers.