Allen Tire Company

Reviews

• TC

  T C

  6 days ago
  1.0
  Management change in the last six weeks and unfortunately, the new manager is not good for business. I own an exotic car shop around the corner and have been doing business with this place for over a decade. The new manager does not want to touch any of our vehicles because they are “too expensive” I am the ideal customer for a tire shop drop vehicles off with no pressure to have them returned always pay in cash typically tip the technicians $20-$100 per visit, depending on the complexity of what we are asking for it is an absolute shame. This shop used to be so good our Allen Tire company please bring in a new manager for this store. I completely understand not wanting to take an exotic or expensive car off the street but when you have existing business with an existing good client, you don’t turn business like that away. I even gave them a second chance by bringing the wheel off of the vehicle for a simple valve, stem change, and they still turned me away. Very very sad.
• LT

  Lance Truong

  Jan 4, 2026
  5.0
  Staffs are very friendly and helpful. The prices are very competitive and affordable. They also do their best to go I've you fast service.
• GK

  Gary Kopel

  Dec 30, 2025
  5.0
  Best experience I’ve ever had at a mechanic. Fixed my underbody of my Cmax so quick. Friendly service too. I’ll be back with all my cars
• LC

  Lisa Chau

  Dec 28, 2025
  5.0
  Today we woke up to a nail in our back tire of our Tesla. We ended up dropping by a couple of tire shops who said they were “too busy when they saw it was a Tesla” to patch our tire before we came to here. (Mind you, there were no cars in their que). When we arrived here, they were truly busy. But they didn’t give attitude. Kayla, the assist Manager and Nick came out and helped my husband right away. They were amazing! A breath of fresh air. It’s already stressful with a nail in your tire, experiencing what we did before getting here. So they turned everything around! From now on, we will be coming here for our tire needs and we recommend YOU do too!! Service: 5 stars
• JD

  John Deters

  Dec 18, 2025
  5.0
  This review was written back in March and just discovered it was not posted, which was probably due to me closing the window before sending. I'm taking the time to rewrite and post because of my experience with the HB Beach Blvd Allen Tire location. I purchased 2 tires for my Jeep Cherokee on Amazon (first time) and selected the HB Beach Blvd Allen Tire location on the drop down for the ship to and install installation. When I arrived at the location, I met with Vyron who went thru recent deliveries and said the the tires were not there and my install appointment was not showing up on their system. Unfortunately after finally being able to speak with customer service rep at Amazon it was discovered Amazon for some reason selected another ship to and install Allen Tire location, (despite having a Amazon receipt printout with the HB Allen Tire for the ship to and install). By the time I was able to get to the other location, I had missed the appointment install time. Despite the situation, I was told that I couldn''t be "squeezed in" and would have to reschedule. This led to heated exchange with the manager, ending with "Don't blame me, blame Amazon, you can take your tires and find someplace else to install them". Decided that was best and drove back over to HB location.Told Vyron what happened. He could see I was pretty upset (had already wasted over 2 hours) and he was really empathic. Got me calmed down, and suggested I walk to the Denny's behind the building and have lunch, while he worked in my tire install. When I came back in less then and hour, the tires were installed and not only that, he discovered that Amazon had also sent the wrong size replacement rim that I was going to have one of the old tires installed on to use as a spare (2017 Jeep Cherokee didn't come a spare only a can of injectable green slime to seal a flat tire puncture) Vyron was able to locate a discarded tire that fit the rim (could not sell due to legalities). When I asked him how much for the installs, he said "No charge" and handed me the keys. I am 70 years old, have owned many vehicles and have dealt with countless tire businesses, but HAVE NEVER EXPERICENCED SUCH KINDNESS BY ANY TIRE BUSINESS OR STORE MANGER IN MY LIFE, LIKE I DID WITH THE HB BEACH BLVD ALLEN TIRE AND VYRON. Will never make the mistake of buying auto tires from Amazon again and will only use the HB Beach Blvd location.

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