At Just Tires you'll find a wide selection of both tires and services. From oil changes to wheel alignments, all services at Just Tires are performed by certified experts and use premium products.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Service Quality
Several customers reported issues with service quality, including incorrect tire replacements and unnecessary upselling, leading to dissatisfaction.
Efficiency
Some customers appreciated the quick service and efficiency, while others experienced long wait times and disorganization.
Honesty and Transparency
There are concerns about honesty, with multiple reviews indicating attempts to upsell unnecessary services or products.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service and support.
JM
Julian Mestas
3 days ago
5.0
The Manager Arthur helped and showed which tires were best for my vehicle and to get this one instead of branded tires cause the price is a lot higher. Also they told me I had to replace my break pads soon. I would recommend this place I would go again for my tires. ⭐️⭐️⭐️⭐️⭐️
PG
Paul Groh
Dec 20, 2025
1.0
I brought my car for a tire replacement and was told 45 minutes. I asked at 1 hour the status and was told they didn’t have the tire but it was in its way. The manager then told his employee to go get the tire which was 45 minutes away. When asked why I wasn’t told of this, the manager said he couldn’t find me which was a lie cause I was sitting in the lobby the whole time and he also had my phone number. Three lies total and I left without a repaired tire.
TF
Tim Flodin
Dec 18, 2025
1.0
DO NOT RECOMMEND - Unsafe Service & Multiple Errors
I brought my car in for a flat right rear tire. The employee refused to patch it unless I purchased a new tire, leaving me no choice.
After the tire arrived and was installed, I discovered they had replaced the WRONG tire - they put the new tire on the front right (which was only 6 months old and in excellent condition) instead of the rear right. They left the damaged tire on my car, creating an unsafe driving situation.
When I returned to correct THEIR mistake, I was told they would "do me a favor" and fix it at no charge - as if their error was a courtesy to me.
The manager then revealed the original employee had been fired for "questionable decisions."
Despite:
Forcing an unnecessary tire purchase
Installing the wrong tire
Leaving an unsafe tire on my vehicle
Making me return multiple times
They offered no apology, compensation, or gesture of goodwill for the serious safety risk and inconvenience they caused.
This location showed poor judgment, inadequate quality control, and zero accountability. I will never return.
RD
Ruth Drabkin
Dec 9, 2025
5.0
Awesome service at Just Tires! I thought my car needed a new battery: they checked it and installed a new one right away! Arthur was great in customer service making sure everything went smoothly and I appreciate the amazing experience! Thank you, Arthur and team for helping me out with a new battery!
LM
Lawrence Moore-Duggan
Dec 6, 2025
5.0
I came to the shop thinking I had to get a new tire and the manager Arthur was beyond helpful and showed me that I had a small leak and that a patch was completely sufficient. Arthur, Cynthia, and the Team fixed everything right away at a minimal cost and the experience was super positive and painless. Thank you all!
Just Tires offers a wide selection of tires and automotive services including oil changes and wheel alignments performed by certified experts using premium products.
Where is Just Tires located?
Just Tires is located at 800 North Highland Avenue, Hollywood, CA 90038-3417, United States.
What are the operating hours of Just Tires?
Just Tires is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 5:00 PM.
Does Just Tires offer pickup or delivery services?
Yes, Just Tires offers in-store pickup for customers.
What payment options are accepted at Just Tires?
Just Tires accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is Just Tires wheelchair accessible?
Yes, Just Tires has a wheelchair accessible entrance and restroom.
Does Just Tires provide online reservation options?
Yes, customers can make appointments online via Just Tires' reservation page.
What nearby places can I visit before or after my appointment at Just Tires?
Nearby places include Various Small Fires art gallery and flowers shop, Stampede Post Productions art gallery and event photography, and Hollywood Fencing Studio for sports and recreation.
Are there dining options near Just Tires?
Yes, nearby dining options include DeLuscious Cookies & Milk bakery and restaurant, Mud Hen Tavern bar, The Cat & Fiddle pub and gastropub, and Susan Feniger's Street restaurant.
How can nearby entertainment venues complement my visit to Just Tires?
You can visit nearby entertainment venues such as Fuga Los Angeles art gallery and cinema or attend a class at Hollywood Dance Center or Ballet Philosophy art schools after your service appointment.