Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.3
182 reviews
5 stars
139
4 stars
9
3 stars
4
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ryan, Vivian, and Ernie for their exceptional service.
Quality of Work
Overall, customers were very satisfied with the quality of repairs, noting that their vehicles looked brand new after service.
Communication
Several reviews mentioned effective communication throughout the repair process, with updates provided regularly, although some customers experienced issues with delays.
Timeliness
Many customers appreciated the quick turnaround times for repairs, often receiving their vehicles back sooner than expected.
Mixed Experiences
While most feedback was positive, a few customers reported poor experiences related to communication and service quality, indicating inconsistency in customer satisfaction.
- JJJenniferAug 30, 20255.0Wanted to thank Gerber Collision and their rep Daniel Hernandez for possibly the most pleasant interaction I've ever had with the auto repair industry 😆 I really try to avoid it as much as possible, but after someone damaged my car recently, I had no choice. This location already came well recommended because a) my husband was happy with their work for a previous repair and b) our old school neighbor whose ran the neighborhood here in Highland since 1989 said everyone on the surrounding two blocks recommends this shop. So I was already confident going in, but Daniel definitely went above and beyond. He was professional, courteous, and most importantly, worked with honesty and integrity from beginning to finish. I had a bit of a complex case, the other driver wanted to avoid insurance (which is why I got the out of pocket quote), but he wanted to pay the shop directly. Fine, understandable, but also it seems like that's an odd request. Whatever the case, Daniel even made himself available to speak to the other guy to answer any questions he had. Which paid off because he worked his magic and by the time he got off the phone, he'd already secured payment from the other guy for the repair of my car. Now I got lucky, not just because Daniel was willing to take all steps necessary to complete the repair, but because the other guy wasn't a flake. But I just want to highlight and illustrate how great Daniel made this experience for me, which I really dreaded having to deal with. Not only that, but when he saw very light additional damage to another parts of the bumper, he was able to accommodate that within the original quote, and he even made sure to get my tire alignment checked/corrected to ensure a full repair from the incident. Truly, this is the spot, and if you've been avoiding it (like I did for a couple weeks even though the damage was pretty unsightly), just go get a quote. You may find that it's less painful and more manageable than you think, and Daniel will def take care of you.
- DBDanielle BuccatJul 29, 20255.0Great customer service from Vivian at the front desk thank you Gerber collision very friendly staff I highly recommend
- JSJose SanchezFeb 10, 20255.0Ask for Ryan Cromer, he's honest and will take care of you. I had some work done and the team at Gerber did an amazing job. Highly recommend them!
- ATAndrew ThompsonJul 31, 20235.0Great customer service Kind and courteous staff (Vivian) good job.
- ESEmie SPApr 2, 20195.0Hai Ngo and the whole crew, amazing business! Amazing people! Thanks for everything. My car came back in factory condition. Beautiful!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 26847 Baseline St, Highland, CA 92346, USA.
What are the business hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass provide a warranty on their repairs?
Yes, repairs at Gerber Collision & Glass are backed by a Lifetime Guarantee for as long as you own your vehicle.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a collision repair estimate online through their website at https://www.gerbercollision.com/online-repair-estimate.
What payment methods are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Check, Discover, MasterCard, and Visa.
How can I contact Gerber Collision & Glass?
You can contact Gerber Collision & Glass by phone at +1 909-425-3900 or via email at info@gerbercollision.com.
What other automotive repair shops are near Gerber Collision & Glass?
Nearby automotive repair shops include Highland Auto Body, Alvarez Auto Services and Tires, All Make Auto, and Mac's Spring Shop, offering additional options for vehicle service.
Are there any dining options near Gerber Collision & Glass for customers to visit?
Yes, nearby dining options include Dairy Queen, California Grill N' Chill, and Amapolas Rico Taco 6, where customers can enjoy meals before or after their service appointments.
What local attractions are near Gerber Collision & Glass that customers might want to visit?
The City of Highland Veterans Memorial is a nearby attraction, providing an opportunity for visitors to explore local history before or after their visit to Gerber Collision & Glass.