Diamond Valley Honda

Reviews

• HS

  Heidi Swigart

  3 days ago
  5.0
  10/10 experience and customer service. Drove about 1.5hrs because they had the exact trim I was looking for and made a great offer on the vehicle and my trade in. Levi was a great sales rep and Jesse (Finance) and Oscar (GSM) sealed the deal for me! Thank you so much!!
• BF

  Byron Molina (Fordever2127)

  4 days ago
  1.0
  We agreed on a purchase price of $16,100 for a 2018 Ford Mustang and were asked to leave a $2,000 deposit to secure the vehicle. The deposit was processed and a pickup time was confirmed for Saturday at 10:00 AM. At 9:00 PM the night before our scheduled pickup, we were called and informed that the vehicle had been sold to another customer. The deposit was refunded the following day. While the refund is appreciated, the issue is that a deposit was accepted to hold the vehicle and a delivery appointment was confirmed, yet the vehicle was not protected from sale. For a large franchise dealership, this reflects a breakdown in internal process and inventory control. Buyers leaving deposits should confirm in writing that the vehicle is officially marked sold in the system. Disappointing experience.
• SS

  Salton Sea

  Feb 25, 2026
  1.0
  Closing managers WILL add a $10,000 mark-up when you walk in to the dealership to finalize a deal you have in writing through the Internet department manager. Add-ons like alarms, window etching, Wheel locks, All Weather floor mats, tint and Dealer added accessories that you didn’t ask for. It’s a bait-and-switch operation. This little trick can make them thousands in a month. Do not waste your time even getting a quote online, they won’t honor it.
• ML

  Mike L

  Feb 16, 2026
  5.0
  ⭐⭐⭐⭐⭐ Outstanding Service – Martin Paulson Went Above and Beyond I cannot say enough great things about my experience working with Martin Paulson as my service advisor. From start to finish, she was absolutely exceptional. Her communication was top-tier — she kept me consistently updated on the status of my vehicle, explained everything clearly, and made sure I understood the process every step of the way. What really stood out was her professionalism, organization, and attention to detail. I never once felt out of the loop. She followed through on everything she said she would do, and that level of reliability is rare these days. It gave me complete confidence that my car was in great hands. Customer service like this truly makes a difference. Martin didn’t just do her job — she went above and beyond to make the entire experience smooth, stress-free, and seamless. If you’re bringing your vehicle in for service, I highly recommend asking for Martin Paulson. You won’t be disappointed.
• NS

  NormD sanchez

  Feb 16, 2026
  5.0
  Súper amables en español. También pregunta por Yonathan.C Es muy amable responde todas tus preguntas. Y te ayuda en español o English ve a Diamont Valley Honda de Hemet el mejor si no tiene el auto que buscas ellos lo traen para ti el mismo día. Gracias Yonathan Cervantes!!🙏🏼 por toda tu ayuda a encontrar mi Honda civic Rojo ❤️. ⭐️⭐️⭐️⭐️