Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Florida Ave in Hemet, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hemet, CA or call us at (951) 929-0807.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Staff Knowledge
Many customers noted that staff members were knowledgeable and able to assist with finding the right parts and providing installation help.
Wait Times
Several reviews mentioned long wait times and inadequate staffing during busy periods, leading to frustration among customers.
Product Availability
Customers generally appreciated that the store had the parts they needed in stock, although some reported issues with incorrect items being provided.
SM
Silviano Martinez
Jan 1, 2026
5.0
Wonderful staff and great service
CC
Clarissa Cisneros
Dec 26, 2025
5.0
The cashier at this store was very friendly & informative. Assisted me with everything.
PK
Paddy Kerrigan
Dec 17, 2025
1.0
I asked for help to find Trailer lugs and lug nuts, and the guys like "oh well I mean, we ha e them in yhe back, but I would have to go to the back and go through everything to be able to find the right ones..." so I just sent them politely, and said I would go somewhere for somebody would actually try to help me
SD
Sonny The Big Dummy
Dec 13, 2025
5.0
Amber❤️❤️❤️❤️❤️❤️❤️❤️🥰 excellent customer service, the best that I've experienced in a while and l think she deserves a raise because of her experience and her patients that's why I love this location, not taking anything away from the other guys but Amber stands out every person in front of me in line that I saw her deal with (about 9 people) left the store satisfied and so did l, I am very impressed and she should be proud of herself. If she ever left Auto Zone l would hire her in a heartbeat so watch out Auto Zone you don't know what you've got until it's gone😉
AL
Albaro Diaz Lizarraga
Nov 20, 2025
5.0
Usually don’t do reviews. But this one is totally worth typing out my honest opinion on this AutoZone.
I’m super grateful with an employee, his name is Donny. He was super patient with me, understood very well what I needed for my car. He didn’t care to get wet in this rainy weather but he offered to help me change my wipers. Super kind and cool guy to be honest. I also had a hard time finding tools to change my brakes pads and he found them in less than a minute.
Offered myself to tip this employee and he refused. He told me, anything that would help me would be his pleasure.
Thank you one more time Donny! You really made my day after a jobless week due to the rain.
(Hope I’m not writing your name wrong lol)