Jiffy Lube

3.9
610 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HAWTHORNE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
12800 Hawthorne Blvd, Hawthorne, CA
90250, United States

Hours

Reviews

3.9
610 reviews
5 stars
367
4 stars
71
3 stars
40
2 stars
27
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Service Speed

Feedback was mixed regarding service speed; while some experienced quick service, others reported long wait times for oil changes.

Quality of Work

Overall, customers appreciated the thoroughness and quality of the work performed, although there were some complaints about errors and oversight.

Management Issues

Several reviews mentioned dissatisfaction with management, particularly regarding communication and handling of service issues.
  • AG
    Alejandro Gonzalez
    1 day ago
    3.0
    The staff is friendly and makes sure to check in with you often. I also appreciate that the staff don't try to push 100 different services down your throat. Once they got to me, it took 10-15 minutes less, which is stellar. Unfortunately, it did take about 2 hours from back of the line to finish ( I think there was about 2-3 cars ahead of me in the lane I picked) so I may have to pass this up next time unless the line is empty.
  • DM
    Denise Matlack
    6 days ago
    5.0
    Quick and efficient service. Also offered advice for further service on the car.
  • BL
    Brigett LaPorte
    6 days ago
    5.0
    Will was very helpful and kind. He offered services but wasn't pushy about it at all. All employees were very respectful!
  • RR
    Ricky Richy
    Dec 20, 2025
    1.0
    70 min for an oil change. Holly cow! It’s like the supper slow lane. Hire more people… you charge 130$ for oil.
  • CJ
    C James
    Nov 28, 2025
    5.0
    I was on my way out of town. Before I could even get on the freeway, my oil light came on. I immediately remembered that I have started going to Jiffy Lube. I put the nearest Jiffy Lube in my GPS, which was not the one that I normally go to. I arrived and immediately the attendant came over with a bright smile and a friendly voice, and asked me how he could help. Before I knew it I was wheeled in and they noticed that I was still eligible for my free top off. Without hesitation, they topped off my oil and I was ready to go on the road. Everyone was so friendly and I think that this Jiffy Lube may become my regular However, all of the Jiffy Lube’s I’ve been to have been fantastic. Thank you for making sure that I arrived to my destination safely and I got to spend the holiday with beloved family and friends. Thank you, Jiffy Lube.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service