Need a rental car in Grass Valley, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Caliber Collision location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nick C. and Natalie for their exceptional service.
Rental Process
The rental process was frequently described as quick and easy, with many customers appreciating the efficiency of pick-up and drop-off.
Vehicle Condition
While most vehicles were reported as clean and well-maintained, some customers noted issues with dirty cars and inadequate preparation.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of cars despite prior bookings and unexpected charges.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their overall rental experience and indicated they would return.
CC
Cristy Cresswell
1 day ago
5.0
Amazing customer service.
EP
Elizabeth Pierce
Feb 25, 2026
5.0
I been renting from Enterprise due to an insurance claim. The employees were so sympathetic and helpful it made my experience so much better. Shout out to the guys from the Grass Valley Ca. Location, they are all so nice and helpful. I am now choosing Enterprise for all my car rentals moving forward. Thanks for your customer service.
II
Ixitxachitl
Feb 23, 2026
1.0
Been waiting 4 hours for them to pick me up, edit, they blew me off, avoid this place at all costs. Edit 2: don't try to gaslight me, you left me in the snow and never called, how is that unintentional? This location is a joke.
TR
Terri Rutan
Jan 13, 2026
5.0
I had an insurance claim pending and needed a rental car while a decision was being made about repairs. I hit a good rate, friendly service and helpful information. I will definitely use Enterprise the next time I am in need of a rental car.
RW
Rob Woodhall
Jan 7, 2026
5.0
Car insurance company got us a car care after we got a hit and run in a parking lot while on vacation! And boy this is a luxury car with all the bells and whistles!
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