Enterprise Rent-A-Car

4.3
324 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Granada Hills, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Granada Hills location today.

Location

Enterprise Rent-A-Car
17602 Chatsworth St, Granada Hills, CA
91344, United States

Hours

Reviews

4.3
324 reviews
5 stars
234
4 stars
33
3 stars
13
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions with employees like Alex, Josh, and others.

Vehicle Quality

Several reviews mentioned issues with the cleanliness and condition of the rental vehicles, including complaints about scratches, dents, and unclean interiors.

Reservation Issues

Customers frequently reported problems with vehicle availability and discrepancies between reserved and available cars, leading to frustration.

Mixed Experiences

While some customers had excellent experiences, others reported poor service and unprofessional behavior from specific staff members, particularly regarding communication and assistance.
  • AH
    Artur Harutyunyan
    5 days ago
    1.0
    Very disappointing experience with Enterprise. I rented a car through my insurance and received a call confirming that a vehicle was ready for pickup. I told them I would arrive after 4 PM. When I got there, the representative told me I was “lucky” because they didn’t have any cars earlier, which made no sense given the confirmation call. I then waited about 15 minutes while they figured out a car for me. The vehicle they gave me was clearly not ready. It has noticeable body damages that should have been addressed and the interior was dirty and clearly needed a deep cleaning. This felt unorganized and careless, especially for a rental arranged through an insurance claim. A confirmed reservation should mean the car is actually ready and in acceptable condition. This experience definitely did not meet expectations.
  • OH
    Odino Huaman
    Nov 9, 2025
    5.0
    Enterprise is always my first choice.
  • TM
    Tatevik Margaryan
    Oct 29, 2025
    5.0
    Thank you for support thank you for everything. I’m so happy with this company.
  • MC
    mary co
    Oct 9, 2025
    5.0
    im happy to be first time experienced to used a rent a car … staff is very helpful
  • LS
    Leah Silvers
    Sep 16, 2025
    5.0
    the granada hills store has the nicest staff. everyone is friendly and helpful. pleasure working with them

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Granada Hills offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Granada Hills?

The rental location is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.