Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Granada Hills, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Granada Hills location today.
Location
Hours
Reviews
4.3
324 reviews
5 stars
234
4 stars
33
3 stars
13
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions with employees like Alex, Josh, and others.
Vehicle Quality
Several reviews mentioned issues with the cleanliness and condition of the rental vehicles, including complaints about scratches, dents, and unclean interiors.
Reservation Issues
Customers frequently reported problems with vehicle availability and discrepancies between reserved and available cars, leading to frustration.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and unprofessional behavior from specific staff members, particularly regarding communication and assistance.
- AHArtur Harutyunyan5 days ago1.0Very disappointing experience with Enterprise. I rented a car through my insurance and received a call confirming that a vehicle was ready for pickup. I told them I would arrive after 4 PM. When I got there, the representative told me I was “lucky” because they didn’t have any cars earlier, which made no sense given the confirmation call. I then waited about 15 minutes while they figured out a car for me. The vehicle they gave me was clearly not ready. It has noticeable body damages that should have been addressed and the interior was dirty and clearly needed a deep cleaning. This felt unorganized and careless, especially for a rental arranged through an insurance claim. A confirmed reservation should mean the car is actually ready and in acceptable condition. This experience definitely did not meet expectations.
- OHOdino HuamanNov 9, 20255.0Enterprise is always my first choice.
- TMTatevik MargaryanOct 29, 20255.0Thank you for support thank you for everything. I’m so happy with this company.
- MCmary coOct 9, 20255.0im happy to be first time experienced to used a rent a car … staff is very helpful
- LSLeah SilversSep 16, 20255.0the granada hills store has the nicest staff. everyone is friendly and helpful. pleasure working with them
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Granada Hills offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in Granada Hills?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Granada Hills?
Enterprise Rent-A-Car is located at 17602 Chatsworth St, Granada Hills, CA 91344, USA.
Can I book a rental car online for Enterprise Rent-A-Car Granada Hills?
Yes, you can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/ca/granada-hills-32kt.html.
Does the Granada Hills Enterprise Rent-A-Car location offer any special discounts?
They offer special discounts including great weekend rates and discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Granada Hills?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there convenient parking or nearby transit options to access Enterprise Rent-A-Car in Granada Hills?
While parking details aren't specified, Enterprise is centrally located near local businesses like California Temp Services which might help orient you when arriving by transit or car.
Are there any dining options near Enterprise Rent-A-Car in Granada Hills?
Yes, nearby dining includes Goldburger Granada Hills for burgers, Frosty Queen for fast food and ice cream, Mamma Lucia's Italian Kitchen, and Red Devil Pizza.
What businesses are nearby that customers might visit before or after renting a car at Enterprise in Granada Hills?
Customers can find automotive services like Caliber Collision or Dodge Bros. Automotive nearby, as well as salons like Suzan’s Hair Design and Tokyo Mode Hair Salon.
Does Enterprise Rent-A-Car Granada Hills provide services for airport pickups?
Yes, airport pick up is one of the services offered by this location.