Toyota of Santa Barbara

4.7
2535 reviews

About

Toyota Dealer
Toyota of Santa Barbara has big city deals with a hometown feel. There's no better place for local drivers to shop for a new or used Toyota than right here. Come visit our Toyota dealership in Goleta, CA, to receive exceptional Toyota sales, expert service and streamlined financing.

Location

Toyota of Santa Barbara
5611 Hollister Ave, Goleta, CA
93117, United States

Hours

Reviews

4.7
2,535 reviews
5 stars
2,144
4 stars
176
3 stars
62
2 stars
31
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Elijah Carlson, Noe Santos, and Oscar Hernandez, highlighting their patience and knowledge.

Sales Experience

Several reviews noted a positive, no-pressure sales environment, with customers appreciating the transparency and respect shown by sales staff.

Mixed Reviews on Repairs

While some customers had positive experiences with service and repairs, others reported issues with misdiagnoses and poor communication regarding vehicle maintenance.

Inventory Issues

A few customers expressed frustration over inventory discrepancies and the unavailability of vehicles they were interested in, leading to wasted trips.

Pricing Concerns

There were complaints about perceived high prices and upselling tactics during the purchasing process, with some customers feeling they were not treated fairly.
  • DD
    Derek
    2 days ago
    5.0
    If you are in the market for a new or used car go here, ask for Xavier Woods. Wonderful experience thru and thru! We all hate the thought of buying a new car, even more with the stereotypical dealership shenanigans, NOT here. I will be a long time customer! I already have them looking for my next ride! 10/10 experience!
  • NN
    Nate
    6 days ago
    5.0
    I would like to extend my gratitude to Angel and Mikey for their exceptional service, addressing my initial concerns about purchasing a vehicle out of state with a streamlined and efficient process, keeping me consistently informed about the status of my truck through regular updates, thus eliminating unnecessary communication and ensuring a smooth experience, which would certainly prompt consideration for future purchases at this dealership.
  • ES
    Eliot Siegel
    Dec 12, 2025
    2.0
    I called to see if they had inventory for what I was looking for. Benny said they had two vehicles on the lot but when I drove up less than 15 minutes later they only had one...and that one had magically "sold" in the interim. Wasted trip and the interactions left a bad taste in my mouth.
  • SN
    Samantha Nelums
    Dec 3, 2025
    5.0
    We always love doing business at our Goleta Toyota. Seriously no haggle, they hear you, they want to get you a good deal because they respect small community businesses and life-long customers.
  • TC
    Taylor Carson
    Dec 3, 2025
    5.0
    I want to give a big thank-you to Todd from the Toyota service department. Despite an unfortunate experience earlier in the day regarding a battery replacement, Todd was incredibly helpful, professional, and kind. Jamie, the service manager, was also very helpful in navigating the issue and ensuring I was taken care of. I truly appreciate their support, and a special shout-out to Todd and Jamie for his excellent customer service!

Frequently Asked Questions About Toyota of Santa Barbara

Where is Toyota of Santa Barbara located?

Toyota of Santa Barbara is located at 5611 Hollister Ave, Goleta, CA 93117, USA.

What are the operating hours of Toyota of Santa Barbara?

They are open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.