Enterprise Rent-A-Car

4.1
174 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Goleta, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Goleta location today.

Location

Enterprise Rent-A-Car
5959 Hollister Ave, Goleta, CA
93117, United States

Hours

Reviews

4.1
174 reviews
5 stars
113
4 stars
23
3 stars
7
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Cameron and Alejandro for their exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including reservations not being honored and customers receiving different vehicles than expected.

Cleanliness and Condition

Feedback indicated mixed experiences regarding the cleanliness and condition of the rental cars, with some customers receiving dirty vehicles.

Communication Issues

Customers expressed frustration with communication problems, including unresponsive staff and confusion regarding reservations and charges.

Overall Experience

While many customers had positive experiences, there were significant complaints about service inconsistencies and management issues at the Goleta location.
  • DS
    Darrell Shon
    1 day ago
    5.0
    Great experience. I would use them again.
  • JR
    Jamie Rosenthal
    Dec 28, 2025
    2.0
    I've used Enterprize in the past with great success but my recent experience would cause me to go elsewhere. There were issues with getting a pickup to begin with, after waiting close to an hour. I finally was able to get a ride. As a reward?? I was "ungraded" $1 to a vehicle that was very uncomfortable and unsafe for me to drive. I asked for another car but even after 3 days, not even one other car could be found for me!!! In desperation I drove back to the rental office and was immediately given a different car (they seemed to have plenty of vehicles.) This car was a better fit however the key fob did not work and I could not lock the car. I called for help but recieved none. Leaving a car unlocked is crazy, also not all the features of the car were even operational. In the end I was able to have the key fob taken care of at my own expense and time. Returning the car was not much better due their paperwork and confusion. The claimed lack of rental vehicles and overall confusion was not something I expected from this company.
  • HR
    heather r
    Nov 26, 2025
    5.0
    I went here to rent a car and had a great experience. Cameron was very professional and was able to get me just what I wanted. I would definitely go back and recommend them to others. Thanks!
  • RG
    Roberto Gama
    Nov 17, 2025
    5.0
    Great service and concern about my needs Thank you enterprise
  • BW
    barbara wolf
    Nov 2, 2025
    5.0
    I have always had great experiences with my rentals from enterpris. The people are great and very knowledgeable

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Goleta?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the rental hours at Enterprise Rent-A-Car Goleta?

The rental office is open Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.