Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Goleta, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Goleta location today.
Location
Hours
Reviews
4.1
174 reviews
5 stars
113
4 stars
23
3 stars
7
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Cameron and Alejandro for their exceptional service.
Vehicle Availability
Several reviews noted issues with vehicle availability, including reservations not being honored and customers receiving different vehicles than expected.
Cleanliness and Condition
Feedback indicated mixed experiences regarding the cleanliness and condition of the rental cars, with some customers receiving dirty vehicles.
Communication Issues
Customers expressed frustration with communication problems, including unresponsive staff and confusion regarding reservations and charges.
Overall Experience
While many customers had positive experiences, there were significant complaints about service inconsistencies and management issues at the Goleta location.
- DSDarrell Shon1 day ago5.0Great experience. I would use them again.
- JRJamie RosenthalDec 28, 20252.0I've used Enterprize in the past with great success but my recent experience would cause me to go elsewhere. There were issues with getting a pickup to begin with, after waiting close to an hour. I finally was able to get a ride. As a reward?? I was "ungraded" $1 to a vehicle that was very uncomfortable and unsafe for me to drive. I asked for another car but even after 3 days, not even one other car could be found for me!!! In desperation I drove back to the rental office and was immediately given a different car (they seemed to have plenty of vehicles.) This car was a better fit however the key fob did not work and I could not lock the car. I called for help but recieved none. Leaving a car unlocked is crazy, also not all the features of the car were even operational. In the end I was able to have the key fob taken care of at my own expense and time. Returning the car was not much better due their paperwork and confusion. The claimed lack of rental vehicles and overall confusion was not something I expected from this company.
- HRheather rNov 26, 20255.0I went here to rent a car and had a great experience. Cameron was very professional and was able to get me just what I wanted. I would definitely go back and recommend them to others. Thanks!
- RGRoberto GamaNov 17, 20255.0Great service and concern about my needs Thank you enterprise
- BWbarbara wolfNov 2, 20255.0I have always had great experiences with my rentals from enterpris. The people are great and very knowledgeable
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Goleta?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
What are the rental hours at Enterprise Rent-A-Car Goleta?
The rental office is open Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.
Where is Enterprise Rent-A-Car located in Goleta?
Enterprise Rent-A-Car is located at 5959 Hollister Ave, Ste B, Goleta, CA 93117, USA.
How can I make a reservation for a rental car at Enterprise Goleta?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/goleta-32a1.html or by calling +1 805-683-0067.
What payment methods are accepted at Enterprise Rent-A-Car in Goleta?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, discounts are available for active military personnel at this location.
What nearby dining options are available around Enterprise Rent-A-Car Goleta?
Nearby restaurants include Yummy Thai Restaurant, Pattaya (Thai cuisine), Taco Bell (Mexican fast food), Natural Cafe Goleta (vegetarian and American), and McDonald's for quick meals before or after your car rental visit.
Are there any automotive services near Enterprise Rent-A-Car in Goleta?
Yes, nearby automotive services include Classic Collision for auto body repairs, Economy Muffler and Brake for brakes and mufflers, Filix Tires for tire services, Jiffy Lube Multicare for oil changes, and Hien's Auto Repair for general automotive repairs.
What other transportation options are near Enterprise Rent-A-Car in Goleta?
Yellow Checker Cab, a local taxi service, is nearby and can provide transportation options complementary to car rentals at Enterprise.
What languages are spoken at Enterprise Rent-A-Car in Goleta?
English is the primary language spoken at this Enterprise location.