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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(179 reviews)

Business Details

5959 Hollister Ave, Goleta, CA
93117, United States
(805) 683-0067
https://www.enterprise.com/en/car-rental/locations/us/ca/goleta-32a1.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Goleta, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Goleta location today.

Location

Enterprise Rent-A-Car
5959 Hollister Ave, Goleta, CA
93117, United States

Hours

Reviews

4.1
179 reviews
5 stars
117
4 stars
23
3 stars
7
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Cameron and Alejandro for their exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including reservations not being honored and customers receiving different vehicles than expected.

Cleanliness and Condition

There were mixed reviews regarding the cleanliness of the vehicles, with some customers reporting dirty cars upon pickup.

Communication Issues

Customers expressed frustration with communication, particularly regarding reservations and the handling of lost items.

Overall Experience

While many customers had positive experiences, there were notable complaints about service inconsistencies and management issues at certain locations.
  • GN
    German Negrete
    Feb 19, 2026
    5.0
    I constantly reserve a vehice at this enterprise and I have never encountered a bad experience. There are two individuals who run this branch, who are professionals and efficient in getting my reservation processed.
  • MM
    Margaret Meshot
    Feb 11, 2026
    1.0
    Terrible experience!
  • TH
    Thomas H.
    Jan 23, 2026
    5.0
    Sunil V. at the Enterprise in Santa Barbara was friendly and courteous. He was knowledgeable about the vehicle fleet, the services, rental details, and also accommodative to my family needs. I had requested an upgrade to a larger SUV, rather than a midsize. Sunil and the Team were willing to work with me to make that happen for a reasonable daily charge increase. Overall, the experience was more pleasant than other Enterprise locations I’ve visited in the past.
  • DS
    Darrell Shon
    Jan 13, 2026
    5.0
    Great experience. I would use them again.
  • JR
    Jamie Rosenthal
    Dec 28, 2025
    2.0
    I've used Enterprize in the past with great success but my recent experience would cause me to go elsewhere. There were issues with getting a pickup to begin with, after waiting close to an hour. I finally was able to get a ride. As a reward?? I was "ungraded" $1 to a vehicle that was very uncomfortable and unsafe for me to drive. I asked for another car but even after 3 days, not even one other car could be found for me!!! In desperation I drove back to the rental office and was immediately given a different car (they seemed to have plenty of vehicles.) This car was a better fit however the key fob did not work and I could not lock the car. I called for help but recieved none. Leaving a car unlocked is crazy, also not all the features of the car were even operational. In the end I was able to have the key fob taken care of at my own expense and time. Returning the car was not much better due their paperwork and confusion. The claimed lack of rental vehicles and overall confusion was not something I expected from this company.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Goleta?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the rental hours at Enterprise Rent-A-Car Goleta?

The rental office is open Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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