Ford DealerCar DealerTruck DealerUsed Car DealerUsed Truck DealerCar Leasing Service
Visit Colley Ford for an unparalleled customer experience, whether you’re here to buy a new Ford truck, shop used cars or get a quick oil change. When you choose our Ford dealership in Glendora, CA, you’ll discover why we’re known for our transparent pricing, attention to detail and relaxed atmosphere. Our family has been in the automotive business for over 75 years and part of the community for even longer, so we’re truly experts when it comes to helping you find your next car. Make Colley Ford your first and last stop for new commercial vans, Ford service and the latest EVs.
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of service advisors like Juan and Lillian for their exceptional support.
Communication
While most reviews highlighted good communication, some customers expressed frustration over lack of updates and clarity during the service process.
Service Quality
The service department received mixed feedback; while many appreciated the quality and efficiency, there were complaints about upselling and inadequate handling of specific service requests.
Convenience
Customers valued the convenience of services like vehicle pickup/drop-off and the availability of rides, enhancing their overall experience.
Sales Experience
The sales process was generally described as straightforward and pressure-free, with several customers recommending specific salespeople for their professionalism.
DW
David Wood
Jan 7, 2026
1.0
Claimed to have rotated tires and filled with air and they did not. Will not return for and service.
LS
Lost Sock
Dec 29, 2025
5.0
I've been working with Lillian regarding some warranty work, and she was very patient. The repair tech needed to reach out to Ford for assistance since the repair was not working, they had to wait until Ford responded. I had to pick up, then return vehicle a few times. But the work was finally completed and all is good. The issue was with my Ford Pass not connecting to my app. It took some doing, but after replacing several electrical components, the tech finally got her done. Lillian kept me apprised of the situation which I appreciated. I will continue to use Colley, and hope others do as well. Oh, and you can get a lift home if you need to. :-)
MM
Me
Dec 19, 2025
5.0
My car was service and I used to pick up and drop off service It was fabulous. They picked up my vehicle at 8:00 from my office and dropped it off at 2:00. the service advisor called to give me information and also texted.
DE
David Erickson
Dec 17, 2025
5.0
Juan in service was easy to work with and stayed on top of everything throughout the claim. Communication was clear, updates came when needed, and the process moved along without any issues. Appreciated the professionalism and smooth coordination.
JC
John C
Dec 11, 2025
5.0
With two vehicles being serviced at Colley ford, I always feel all is taken care of by my service adviser Kyle. Also Kim in service is always willing to help with making appointments or getting me home from drop-off. These two are always professional, courteous and just make the Colley Ford Organization a better place for its customers!