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Mountain View Tire & Auto Service

3.9
(238 reviews)

Business Details

14373 Baseline Ave, Fontana, CA
92336, United States
(909) 355-3444
https://locations.mountainviewtire.com/ca/fontana/14373-baseline-ave

About

Tire Shop
Visit Mountain View Tire & Auto Service for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mountain View Tire & Auto Service
14373 Baseline Ave, Fontana, CA
92336, United States

Hours

Reviews

3.9
238 reviews
5 stars
155
4 stars
18
3 stars
10
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported rude behavior and unprofessionalism, particularly regarding pricing and service issues.

Service Quality

Mixed reviews on service quality; some customers were satisfied with repairs and quick service, while others experienced unresolved issues and dissatisfaction with the work performed.

Pricing Concerns

Numerous complaints about inconsistent pricing practices and perceived overcharging, especially for women and those using Groupon offers.

Timeliness

Customers expressed frustration with long wait times for service, often exceeding quoted times, leading to dissatisfaction.
  • RC
    Richard Campos
    Feb 9, 2026
    4.0
    Overall satisfied with repairs. Mike was very informative with findings and offered discount on repairs. Wasnt too happy with pricing, but knew the rrpairs were done correctly
  • EE
    Erika
    Feb 9, 2026
    5.0
    Oscar and team do great costumer service. I recommend him to all my friends!!
  • RW
    Robert Welch
    Jan 29, 2026
    5.0
    I was very grateful for Mountain View fires fixing my brakes they did an excellent job I have no issues my brakes work excellent like if I brought it off the showroom itself I do recommend Mountain View tires and auto service to all customers that are looking for great exceptional service
  • MC
    Miriam Craine
    Jan 27, 2026
    1.0
    I’ve been a loyal customer of Mountain View Tires in Fontana for years and have always spoken highly of their service and reasonable pricing. Unfortunately, my most recent experience was extremely disappointing and has completely changed my view of this location. On Friday 1/23/26, I brought in my mom’s car because it was struggling to accelerate past 60 mph, making a loud noise, and the check engine light was on. I was helped by the manager, Mike. A diagnostic test was performed, and I was told the car had two codes (P0101 and P301), with cylinder #1 being the issue. I was advised to replace the coil and do a BG fuel and air induction service. The total came out to $1,228, which I agreed to, trusting their expertise. Later that day, I was told the car was ready. My mom drove it home (about 5 minutes away) and noticed it was slightly better but still felt off. The next day, when she was about to drive to Orange County, the car started doing the exact same thing it was doing before we took it in. We brought it back Saturday morning and again spoke with Mike. I was understandably upset and asked how the car could still have the same issue after paying over $1,200 the day before. He stated they fixed the issues shown on the diagnostic and claimed the car was test driven and the issue was resolved. When I asked for an itemized receipt—which I had not received the day before—his response was, “I’m sure we provided you a copy yesterday.” That response only made the situation worse. There was no apology, no acknowledgment of the inconvenience, and no accountability. As a woman, I genuinely felt taken advantage of. I trusted them as professionals, believing they had thoroughly checked my mom’s car. Looking back, I now question whether the work they claimed was necessary at all since it did not resolve the problem. Had they truly test driven the vehicle, any experienced mechanic would have noticed it was still not running properly. Only after I insisted they test drive it again did they say they “finally” identified the real issue—something they claimed could not be detected through diagnostic testing, which is hard to believe given today’s technology. We were then told it was the catalytic converter and quoted an additional $2,800, which is absolutely ridiculous. We left immediately. I am now in the process of getting a second opinion and confirming whether the work I already paid for was even done. In the past, when Sam was the manager, my experiences were always positive, and I never felt profiled or dismissed. This visit was the complete opposite—unprofessional, dismissive, and careless. I am extremely disappointed and will not be returning.
  • JS
    Joseph Sanchez
    Jan 21, 2026
    1.0
    Brought my Camaro in today all white Camaro tryna get a tire flat fix and wat did I get in return. I got a big scratch on my tire rim. They balanced my tires to along with the hole fix I get home and I see this mind you I never go anywhere else just got the tires painted by a shop and this happen here . I was getting my car at 10:58 am whoever worked on my car needs to fix this or the shop can call me to work this out .I’m posting pictures of when I came in till after mind you I take good care of my car . Just cuz people don’t give a dam this is my vehicle here . I wouldn’t recommend anybody to come here if you value your car . Here’s a picture before and after when I got home, this is what I saw and believe me I didn’t go to any curbs because all of my tires are fine except the one he fixed. I didn’t notice it till I got home and checked the rim itself .I just got these tires painted .

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