Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fontana #5613 in Fontana, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fontana, CA or call us at (909) 350-9011.
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unhelpful.
Inventory Issues
Customers noted limited inventory and incorrect parts being provided, leading to frustration.
Cleanliness
Concerns were raised about the cleanliness of the store and the lack of trash disposal options.
Positive Experiences
Several customers reported positive experiences, highlighting helpful staff and good service.
Convenience
The store's late hours and convenient location were appreciated by many customers.
RC
Rigoberto Cano
Nov 25, 2025
1.0
⭐ 1-Star Review – Extremely Disappointed
I rarely leave reviews, but my experience at AutoZone today was so disappointing that I feel people should know.
I had an emergency with my truck and urgently needed a coolant reservoir right away. I called ahead to do a stock check for part 603-054. The customer service rep checked the system and confidently told me, “Yes, we have it in stock.” I told him I’d be there immediately.
I rushed over—even though they were getting close to closing—because I was relying on what I was told. I still arrived with more than 30 minutes before closing, so I wasn’t asking for anything unreasonable.
When I got there, the same employee pulled up the system again and walked to the back… only to return with the wrong part, a 603-056, and then told me they “couldn’t find the right one.” You could clearly tell he was just ready to go home and didn’t want to put in the effort to actually help. No real attempt to look again, no double-checking, nothing. Just a shrug and a dismissal.
It was frustrating, especially because I called ahead precisely to avoid this. I had an emergency, I trusted their information, and I ended up wasting time and leaving without the part I desperately needed.
I understand it was the last hour, but I still arrived with plenty of time—and good customer service shouldn’t clock out early.
Overall, this experience was careless, unhelpful, and honestly just disappointing. I expected better from AutoZone.
RS
Rico S
Oct 18, 2025
5.0
Great store Great vibes , Great employees had a location in rialto give me a hard time for something so simple. These guys here made no fuss and gave me a quality experience . I now will make the drive to come to this store out of any other . higher ups, Whoever pleasee reward these guys with something ,they deserve 🙏🏻
JB
Jonathon Bernal
Oct 16, 2025
4.0
Good customer service limited inventory. But chill.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Fontana?
AutoZone Auto Parts in Fontana is open daily from 7:00 AM to midnight, except on Sundays when it closes at 11:00 PM.
Where is AutoZone Auto Parts located in Fontana, CA?
AutoZone Auto Parts is located at 9535 Sierra Ave, Fontana, CA 92335, USA.
What types of products does AutoZone Auto Parts offer?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Fontana provide in-store pickup and delivery services?
Yes, AutoZone Fontana offers in-store pickup and same-day delivery services, including curbside pickup.
Which automotive brands are available at AutoZone Fontana?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Fontana?
You can call them at (909) 350-9011 or email customer.service@autozone.com for inquiries.
Are there any nearby restaurants where I can eat before or after visiting AutoZone?
Yes, nearby Mexican and seafood restaurants include Taqueria Viva Villa, Mariscos Jimenez, Pancho Villa's Headquarters, Viva Villa Taqueria, and Pancho Villa's Restaurant.
What automotive services are available near AutoZone Fontana?
Nearby automotive services include Just Tires, Brake Masters, Gorilla's Mufflers, Monroy's Auto Repair, American Tire Depot, JC Smog Check, E & S Auto Repair, Art Eagle Transmissions, Don Cortez Tire Shop, and LifeSafer Ignition Interlock.
Are there nearby car wash services close to AutoZone?
Yes, Quick Quack Car Wash and Fontana Express Full Service Car Wash are nearby and convenient for cleaning your vehicle.
Can customers find automotive accessories and parts at other stores near AutoZone Fontana?
Yes, besides AutoZone, nearby places like Game Over Audio and Fontana Public Auto Auction also provide automotive parts and accessories.