AutoZone Auto Parts

Reviews

• IO

  Ignacio Ortiz

  Apr 19, 2026
  4.0
  Good customer service.
• JI

  JV Ingrin

  Mar 24, 2026
  5.0
  Shout out to Manny who helped us with our lights over the weekend. He was very patient and totally helped us out!!
• CF

  Cid&JoJo Fleming

  Mar 22, 2026
  5.0
  I am writing to express my deepest appreciation for the extraordinary service my family received at your Fontana location store 14343 on March 21, 2026. What could have been one of the most stressful and frightening days of our lives was transformed into an experience of genuine care, compassion, and humanity because of your team. My husband and I left Las Vegas at 5 a.m. with our 3‑year‑old and 10‑month‑old, headed to the Los Angeles Zoo. About an hour away from our destination, our car broke down in Fontana. Stranded, exhausted, and unsure of what to do next, we made it safely to AutoZone around 10 a.m. We did not leave until 4 p.m. During those six hours in the heat, with two small children and no one nearby to call for help, your staff stepped in like family. Their kindness went far beyond customer service. Here are just a few examples of what they did: - Welcomed us immediately and treated us with warmth and respect - Helped us locate tools and parts, staying patient and supportive the entire time - Allowed us to bring the babies inside to cool off and stay comfortable - Provided us with multiple bottles of water to keep us hydrated in the heat - Maintained clean, accessible restrooms throughout our stay - Drove to another store to confirm a part when we thought we had the wrong one - Offered us food when they realized we had been there for hours without a break These actions were not required. They were not expected. They were simply human — and they made all the difference. Your team showed compassion, empathy, and genuine care for a family who truly needed it. In a moment where we felt stranded and vulnerable, they stepped up without hesitation. Their service reflects the highest standard of professionalism and heart. I want to ensure that every member of that Fontana team receives recognition for what they did. They represented AutoZone with excellence, integrity, and kindness that we will never forget. Please extend our gratitude to the store manager and the entire staff. They turned a difficult day into a reminder that good people still exist — and that AutoZone employs many of them. Extra shout out to the store manager and the spare parts manager. With sincere appreciation.
• AE

  Abdikarim Elmi

  Feb 24, 2026
  5.0
  Nice ppl the listen & take care of you.
• AP

  Anna P

  Feb 18, 2026
  5.0
  They do their best to be helpful.

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