Customer Service
Feedback is mixed regarding customer service; while some employees received high praise for their helpfulness and professionalism, others, particularly management, were criticized for rudeness and unhelpfulness.
Knowledgeable Staff
Many customers appreciated the knowledgeable staff who were able to assist with car issues and provide the right parts.
Inconsistent Experiences
Customers reported inconsistent experiences, with some having excellent service while others faced rude behavior and poor assistance.
Product Availability
The store generally had the parts customers needed, but there were instances of customers being sent to other locations for items.