North Bay Truck Center

4.2
186 reviews
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About

Truck Repair ShopRV Repair ShopTruck Parts SupplierTowing Service Station
For over 20 years, North Bay Truck Center has been providing the city of Fairfield, California, and the North Bay area with commercial truck and trailer repair services. We are the largest retail truck shop from Oakland to Sacramento. Our facility has eight bays that are capable of accommodating any truck or trailer or RV. We understand that when your truck is down for any reason, it costs you company money, and that is why we focus our energies on getting your truck fixed right the first time and with maximum speed. We also understand that your vehicle is unique to your needs and the services that you provide.

Location

North Bay Truck Center
1245 Illinois Street, Fairfield, CA
94533, United States

Hours

Reviews

4.2
186 reviews
5 stars
133
4 stars
16
3 stars
10
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness and professionalism.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and maintenance, noting that work was done efficiently and effectively.

Pricing Concerns

Several reviews mentioned that while the service quality was good, the pricing was perceived as high, with some customers feeling overcharged for certain services.

Communication Issues

Some customers expressed frustration with communication regarding service updates and billing, indicating a need for improvement in this area.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported, particularly regarding delays and dissatisfaction with specific repairs.
  • SD
    Sam Daily
    Feb 26, 2025
    5.0
    Wonderful organization. They are professional, courteous, efficient and very committed to doing the job right the first time. North Bay Truck Service is the way to go for USA DeBusk Fairfield, CA.
  • MM
    M. Kevin Moran
    Oct 5, 2022
    5.0
    My 8 year old Class A RV is built on a Ford chassis and trouble lights were illuminated. I live in the Bay Area and I wanted diagnosis by a Ford dealer, but ended up in Fairfield as I was unable to find a closer dealer willing to work on a 30' long RV. The Ford dealer was unwilling to even look at the dashboard air conditioning, but finally diagnosed that the transmission was failing and illuminating the trouble lights. Seeking a second opinion, I happily ended up at North Bay Truck Center. They confirmed the diagnosis and installed a Ford remanufactured transmission. They were also able to repair the dashboard air conditioner and got the smog inspection which was due. I highly recommend Jim Buell, Mike Gillis, and Juan Arellano. I trusted what they were telling me and they better understood how to handle my rig.
  • JS
    Jan Schneider
    Jan 15, 2022
    5.0
    I take my Motorhome to North Bay Truck Center for all chassis service, including smog testing. They are thorough and efficient. The service writers are helpful and friendly. At this time (January 2022), Motorhome labor rates are $169 per hour, which I feel is fair. They have a comfortable waiting lounge with TV, recliners, fresh fruit, popcorn, soda and snack machines. I really like this place. Great location, too. This is a rare find in the Bay Area.
  • JH
    John Hildenbrand
    Jul 2, 2019
    5.0
    Great people. Great service. My RV needed a lot of mechanical work, and they got everything done within my short timeline.

Frequently Asked Questions About North Bay Truck Center

What services does North Bay Truck Center provide?

North Bay Truck Center offers commercial truck and trailer repair services, RV repair, truck parts supply, and towing services.

Where is North Bay Truck Center located?

It is located at 1245 Illinois Street, Fairfield, CA 94533, USA.