Enterprise Rent-A-Car

4.1
452 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Eureka, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eureka location today.

Location

Enterprise Rent-A-Car
110 5th Street, Eureka, CA
95501, United States

Hours

Reviews

4.1
452 reviews
5 stars
294
4 stars
57
3 stars
20
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and going above and beyond to assist customers.

Reservation Issues

Several customers reported problems with vehicle availability despite having made reservations, leading to frustration and disappointment.

Vehicle Quality

Most reviews highlight that the rental cars are clean, well-maintained, and meet customer expectations.

Communication Problems

There are complaints regarding poor communication, particularly about reservation confirmations and changes.

Overall Experience

While many customers had positive experiences, there are notable instances of dissatisfaction that indicate inconsistency in service quality.
  • RM
    Robert Morris
    Nov 15, 2025
    5.0
    Wonderful staff. I mean great. Fast, friendly. Parking lot is small but service is big.
  • JB
    Jennei dù. Centerline Bêrrï bussìer
    Oct 21, 2025
    5.0
    I had to get pulled out of survival I was playing play possum for like 3 seconds and I didn't realize I was still playing it and she had to make me feel what's the difference between security services and source a human but two of the resources are social
  • JB
    Joseph B
    Oct 19, 2025
    5.0
    Was having difficulty with my vehicle from another car rental company and this Enterprise location was there to help make it all better and get me into one of their rentals to complete our traveling. You guys rock! Thank you!
  • AW
    Abigial Winslow
    Oct 16, 2025
    5.0
    This branch helped save our honeymoon! We rented a car, and the back liftgate latch broke. Not only did they try to help us fix it, but they squeezed us into a new car, so we didn’t have to drive the old one. Everyone here was so kind and understanding!
  • DD
    David N R (Dagenham David)
    Oct 10, 2025
    5.0
    Always a pleasure renting from this Enterprise location!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Eureka, CA?

Enterprise Rent-A-Car in Eureka offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.

What are the regular business hours for Enterprise Rent-A-Car in Eureka?

The rental location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.