Business Details
About
Auto Repair ShopBrake ShopTransmission ShopOil Change Service StationCar Inspection StationSmog Inspection StationAuto Air Conditioning Service
When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. But please, don’t take our word for it! Next time your vehicle needs maintenance services or repairs, give us a call at either our El Cajon, Escondido, Kearny Mesa, Miramar, or Oceanside locations. Experience the true meaning and real power of the phrase, “Satisfaction Guaranteed!”
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
West Escondido Automotive & Transmission
2200 Auto Park Way, Escondido, CA
92029, United States
Hours
Reviews
4.6
688 reviews
5 stars
581
4 stars
36
3 stars7
2 stars9
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting excellent communication and attentiveness.
Pricing Concerns
Several reviews mentioned issues with perceived overcharging and inflated repair costs compared to other shops.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about misdiagnoses and unsatisfactory service.
Timeliness
Customers appreciated the quick service and timely updates regarding their vehicle repairs.
Trust and Integrity
Some reviews emphasized the importance of honesty and integrity, with mixed feedback on whether the shop met these expectations.
- JNJeff NicolJan 2, 20265.0Fast, Efficient, and friendly service!
- MLMargot LeaDec 30, 20251.0Good customer service, however I paid $155.00 for a diagnostic and no one could tell me the problem or the code. I said it was most likely the fuel pump but they wanted 500$ more to continue. To me it's just a typical scam. To each there own, good luck.
- LCLuis ChairezDec 18, 20255.0I came in for a simple check engine light and they let me know exactly what was wrong, how they would fix it, and how long it would take to fix it. They gave me a break down on what the problem was (evap leak) and assured me they could fix it no problem. They had amazing customer service and were always updating me on the status of my car and answering any questions i had. I am definitely coming back in the future for any services.
- SPShelley PitchfordDec 17, 20254.0Nice people there, especially Rick who helped me. I appreciate the description of work done and work that needs to be done. I will happily refer West Automotive to anyone looking for reliability and integrity,
- DSDebbi SaffioteDec 11, 20255.0West Automotive Group delivers truly outstanding customer service and exceptional workmanship. Every staff member I've encountered has been skilled, professional, friendly, and incredibly accommodating. A special shout-out to Dylan and Rick in Escondido. They were professional, courteous, and excellent communicators, making the entire experience completely stress-free. Whether providing updates, explaining recommendations, or simply greeting you at the front desk, they were consistently kind and showed genuine care and expertise. Both are knowledgeable, responsive, and keep you fully informed every step of the way. West Automotive Group absolutely deserves 5 stars for their dedication to quality work and for instilling real confidence in their customers. Highly recommend!
Frequently Asked Questions About West Escondido Automotive & Transmission
What services does West Escondido Automotive & Transmission offer?
West Escondido Automotive & Transmission provides automotive and transmission repairs, brake services, oil changes, smog and car inspections, auto air conditioning, wheel alignment, diesel engine repair, and more.
Where is West Escondido Automotive & Transmission located?
The shop is located at 2200 Auto Park Way, Suite A, Escondido, CA 92029.
What are the operating hours of West Escondido Automotive & Transmission?
They are open Monday through Friday from 7:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
Does West Escondido Automotive & Transmission require appointments?
Yes, appointments are required for services at this location.
Is West Escondido Automotive & Transmission wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms.
Can I schedule service appointments online for West Escondido Automotive & Transmission?
Yes, you can schedule appointments online via their website at https://westautomotivegroup.com/schedule/.
What phone number can I call to contact West Escondido Automotive & Transmission?
You can call them at +1 760-741-0071 for inquiries or appointments.
Are there any nearby automotive repair shops close to West Escondido Automotive & Transmission?
Yes, nearby automotive repair shops include Martinez Body Work & Paint, Advanced Collision Repair, Le’s Auto Services, Morelos Tire Shop, Escondido Auto Recon, and Makellos Classics Porsche Services.
How can the nearby tire shop, Morelos Tire Shop, be helpful for customers visiting West Escondido Automotive & Transmission?
Customers can conveniently get tire services such as purchases or repairs at Morelos Tire Shop before or after their automotive repairs at West Escondido Automotive & Transmission.
What other nearby services might customers find useful in the area around West Escondido Automotive & Transmission?
Nearby services include HVAC and home improvement stores like Home Comfort USA and Fluid Floors San Diego, medical and health-related businesses like Isodiol and Datrix LLC, as well as employment agencies such as Express Employment Professionals.