Enterprise Rent-A-Car

4.1
251 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Encinitas, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Encinitas location today.

Location

Enterprise Rent-A-Car
165 S. El Camino Real, Encinitas, CA
92024, United States

Hours

Reviews

4.1
251 reviews
5 stars
168
4 stars
18
3 stars
18
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported unprofessional behavior and poor communication.

Reservation Issues

Frequent complaints about overbooking and unavailability of reserved vehicles, leading to frustration among customers.

Staff Performance

Certain employees, particularly at the Encinitas location, received high praise for their dedication and professionalism, while others were criticized for inefficiency.

Vehicle Condition

Concerns raised about the cleanliness and maintenance of vehicles, with some customers receiving poorly maintained cars.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant dissatisfaction.
  • PA
    Paige Amico
    Dec 30, 2025
    1.0
    There is poor customer service and a lack of employees. Do not come here if you like timely and efficient service. We had a reservation and still waited for about 45 minutes for our vehicle
  • JG
    Jerome Gibbs
    Dec 28, 2025
    2.0
    Don’t bother reserving a car here on a holiday . They will tell you no problem and when you arrive they will say they are trying to get one . This is obviously a case of overbooking and hoping that someone won’t show up for the car. We watched a lobby filled with people that reserved a car that were turned away . We returned three times and even tried other locations. The employees are good but are not happy about the situation they are put in over being told to overbook . Not a good way to run a business….
  • DE
    Domonic Estes
    Dec 20, 2025
    1.0
    This location is the absolute worst. They will tell you they have a vehicle and then they don’t have that vehicle in Inventory. The staff is extremely unprofessional, highly recommend, avoiding this location at all costs
  • KR
    Kim Russell
    Dec 17, 2025
    5.0
    Jesse at Enterprise in Encinitas was fantastic! He went out of his way to get us a car that would be big enough for our road trip to Arizona. We will definitely rent from this location again!
  • SH
    Sunah Hwang
    Dec 12, 2025
    5.0
    Best customer service especially the Encinitas location. Thank you Jesse for your expertise, dedication and commitment to customer satisfaction!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Encinitas?

Enterprise Rent-A-Car in Encinitas offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Encinitas?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.