Jiffy Lube

4.5
561 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ELK GROVE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
9611 Auto Center Dr, Elk Grove, CA
95757, United States

Hours

Reviews

4.5
561 reviews
5 stars
448
4 stars
48
3 stars
13
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, with many highlighting specific employees for their excellent service.

Efficiency

Many reviews noted the quick service and efficiency of the oil change process, with several customers mentioning being in and out in under 30 minutes.

Trustworthiness

Several customers expressed confidence in the honesty of the staff, stating they do not try to upsell unnecessary services and provide clear explanations of the work done.

Mixed Experiences

While most feedback was positive, some customers reported issues with upselling and service inconsistencies, indicating a need for improvement in certain areas.
  • LE
    Lloyd Ellis
    Jan 7, 2026
    5.0
    Great service. Quick, straightforward, made me feel like one of the guys. I’ll be back for sure 👍🏽
  • JA
    Juanita Acevedo
    Dec 28, 2025
    5.0
    Great team work, they are very efficient, and versatile in every way. They were short staff but I still got done in one hour with 3-4 cars ahead of me. Very professional and friendly to everyone.
  • PS
    Peter Sykes
    Dec 27, 2025
    2.0
    First one there on a Saturday and it took them 1 hour and 15 minutes to get the oil change on my truck done. I was told 5 more minutes 3 times and waited another 1/2 hour. Very frustrating!!!
  • DD
    Darren Davis
    Dec 26, 2025
    5.0
    Three cars later I'm still with same provider. I feel prices have increased but service is good.
  • LC
    Laura Chance
    Dec 6, 2025
    2.0
    Jiffy Lube was a great place to get an oil change, but they always try to charge you on different things. Especially if you are aJiffy Lube was a great place to get an oil change but they always try to charge you on different things. Especially if you are a woman they treat you like you don’t know what’s going on. Also, they do give false information on leaks because if there was oil or transmission leaking, it would show on my driveway and I just felt like as a woman I wouldn’t go hear again. When I called my husband, and they hurt his voice, they would listen to him more than me the person there

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service