Brand Certified
Enterprise Rent-A-Car
4.1(982 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
9700 W Stockton Blvd, Elk Grove, CA
95757, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(916) 683-2500
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ca/elk-grove-auto-mall-3068.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Elk Grove, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elk Grove Auto Mall location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
982 reviews
5 stars
634
4 stars
105
3 stars
67
2 stars
44
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of booked vehicles and lack of communication regarding changes.
Wait Times
Customers frequently reported long wait times for vehicle pickup, especially during busy periods.
Cleanliness and Vehicle Quality
Most customers noted that the rental cars were clean and well-maintained, contributing positively to their overall experience.
Billing Concerns
There were multiple complaints about unclear billing practices and unexpected charges, leading to frustration among customers.
- UUUnknown UserFeb 19, 20262.0The New people they have David && Jake are very unprofessional very rude and don’t know what they be talking about… For a person who has spent soooo much money on rentals you’d think they’d have more respect to talk to you. The managers always in a meeting and never available to talk to anyone. Crazy this was my favorite location until 2026 hit then they started getting real disrespectful with things walking away while your spending your money and talking to them, saying it’s nothing they can do when clearly they can.
- BOBenjamin OsorioFeb 13, 20265.0Great guest services. Friendly very attentive
- SVSergio VenegasFeb 8, 20261.0Rent day was great return worst customer service and wait. Was told can drop off key but won’t be able to talk about anything. Why get full coverage if piss poor attitude. Really need to work with people skills. 20 min wait to return van. If 0 was allowed that is the true score. May need to get people skills but I am sure management will not respond to any of this.
- NONicole OverstreetJan 29, 20265.0Enterprise in Elk Grove always takes great care of my rental vehicle needs. I truly appreciate their service. If there’s ever a hiccup, they go above and beyond to make it right. Excellent customer service!
- MTMarylou TaylorJan 17, 20265.0Enterprise staff at the Elk Grove location were very pleasant during vehicle pick up and drop off. The car was clean, comfortable, and drove well for my 3-day business trip. My employer has a contract with Enterprise, which made reservations and payment very smooth.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Elk Grove offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
Where is Enterprise Rent-A-Car located in Elk Grove?
Enterprise Rent-A-Car is located at 9700 W Stockton Blvd, Elk Grove, CA 95757, in the Elk Grove Auto Mall.
What are the business hours for Enterprise Rent-A-Car in Elk Grove?
The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
Does Enterprise Rent-A-Car in Elk Grove offer any special rental deals?
Yes, Enterprise offers great weekend rates that you can book online through their weekend specials page.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Elk Grove owned by a woman?
Yes, this Enterprise location is woman-owned.
Can I pick up a rental car at the Elk Grove Enterprise location from the airport?
Yes, Enterprise Rent-A-Car offers airport pick-up service at their Elk Grove location.
What nearby car dealerships and services can I visit near Enterprise Rent-A-Car in Elk Grove?
Nearby, you can find Elk Grove Volkswagen, Audi Elk Grove, and Elk Grove Honda for car purchases and automotive services.
Are there dining options near Enterprise Rent-A-Car in Elk Grove?
Yes, nearby dining options include Popeyes for fast food, Jang Goon Sushi & Korean BBQ for Asian cuisine, and Wienerschnitzel for American fast food.
What local services and shops can I visit around the Elk Grove Auto Mall area?
In the area, you can visit Goodwill Sacramento Valley and Northern Nevada for thrift shopping, The Popcorn Store for specialty groceries, and Esthetics by Amanda for beauty treatments.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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