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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in El Segundo?
The storage gate access hours are daily from 5:00 AM to 11:00 PM, allowing customers to access their units during this time.
What are the office hours for US Storage Centers at 1 Chapman Way?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and is closed on Sundays.
Are there items that I am not allowed to store at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact the facility for questions about specific items.
Do I need a long-term lease to rent a unit at US Storage Centers?
No, there are no long-term obligations; rentals are month-to-month to accommodate your needs.
How can I make payments for my storage unit at US Storage Centers?
Payments can be made in person, online, by phone, mail, or by signing up for automatic payments. Accepted payment methods include cash, checks, Visa, Mastercard, cashier's checks, and money orders.
Is it possible to rent or reserve a storage unit online?
Yes, you can rent or reserve a unit online through their website without any credit card holds, making the process quick and hassle-free.
Can I visit US Storage Centers for a facility tour without renting a unit?
Yes, you are welcome to stop by anytime during office hours for a complimentary tour of the facility by their professional storage team.
What nearby transportation options can help me get to US Storage Centers in El Segundo?
Douglas Station, a nearby train station and light rail station, provides convenient transit options for visitors coming to US Storage Centers.
Are there any local dining options near US Storage Centers where I can grab a meal?
Yes, MRKT El Segundo is a nearby American restaurant and cafe where customers can enjoy a meal before or after visiting the storage center.
What nearby recreational activities can I explore around US Storage Centers?
Scooter's Jungle, an amusement park nearby, provides fun activities especially if you are visiting the area with family or friends.