Brand Certified
West El Cajon Automotive & Transmission
4.6(515 reviews)
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
Business Details
844 N Johnson Ave, El Cajon, CA
92020, United States
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
(619) 440-4044
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
https://westautomotivegroup.com/west-el-cajon/
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
About
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
Auto Repair ShopTransmission ShopOil Change Service StationCar Inspection StationSmog Inspection StationBrake ShopAuto Air Conditioning Service
When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. But please, don’t take our word for it! Next time your vehicle needs maintenance services or repairs, give us a call at either our El Cajon, Escondido, Kearny Mesa, Miramar, or Oceanside locations. Experience the true meaning and real power of the phrase, “Satisfaction Guaranteed!”
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
West El Cajon Automotive & Transmission
844 N Johnson Ave, El Cajon, CA
92020, United States
Hours
Certified by West El Cajon Automotive & Transmission • Mar 01, 2026
Reviews
4.6
515 reviews
5 stars
430
4 stars
29
3 stars
9
2 stars6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to communicate throughout the repair process.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and thoroughness of diagnostics, often noting that their vehicles were fixed correctly.
Pricing Concerns
Some reviews mentioned that while the service was good, the pricing was perceived as high, with a few customers feeling they were overcharged.
Mixed Experiences
A few customers reported negative experiences, particularly regarding communication issues and perceived rudeness from staff.
Convenience Services
The availability of shuttle services and quick turnaround times were highlighted positively by several customers.
- JSJohn SmajdekFeb 25, 20265.0Ken and the team did a great job on my vehicle. After assessment, he outlined my options, and with no pressure, we moved forward with a good plan, and the car was completed the following day. She’s running great again. Thanks.
- AGA g.Feb 19, 20265.0First time visit to West El Cajon Automorive. Great customer service. Well trained automotive technicians. Communicated repair issues and recommendations. Provided status updates and prompt repairs. Excellent customer experience. Highly recommended. Very satisfied! I was offered a shuttle service pickup from my home upon completion of vehicle repairs. Shuttle driver was very prompt and very couteous and professional. Excellent driver! Extremely satisfied with entire experience! 5 stars! A. Sainz. 2/20/26
- FGFrancis GreenFeb 12, 20265.0The work was done in a timely manner at a reasonable price. The staff is great!
- DDDon DernbachFeb 10, 20265.0West is the only place I will go to have my car worked on A great place.
- EMEric MartinFeb 1, 20265.0I took my Land rover discovery in to be fixed from extreme rain storms we had in San Diego because my vehicle had water damage but I'm here to thank W.A.T for saving my vehicle from being totaled and my Bro Ken is on the money when it comes taking care of me with my vehicle...I would take any vehicle I have there...thanks again Eric
Frequently Asked Questions About West El Cajon Automotive & Transmission
Where is West El Cajon Automotive & Transmission located?
West El Cajon Automotive & Transmission is located at 844 N Johnson Ave, El Cajon, CA 92020, US.
What are the business hours of West El Cajon Automotive & Transmission?
The shop is open Monday to Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Do I need an appointment to get service at West El Cajon Automotive & Transmission?
Yes, appointments are required to receive service at West El Cajon Automotive & Transmission.
What types of automotive services are offered at West El Cajon Automotive & Transmission?
They offer a range of services including auto repairs, transmission repairs, oil changes, car inspections, smog inspections, brake services, auto air conditioning service, wheel alignment, diesel engine repair, and auto tune-up services.
Is West El Cajon Automotive & Transmission accessible for customers with disabilities?
Yes, the facility has wheelchair-accessible entrances, parking, and unisex restrooms, but does not have wheelchair-accessible restrooms.
When was West El Cajon Automotive & Transmission established?
West El Cajon Automotive & Transmission was established in 1992.
What is the best way to schedule a service appointment with West El Cajon Automotive & Transmission?
You can schedule an appointment by visiting their online scheduling page at https://westautomotivegroup.com/schedule/.
Are there any restaurants near West El Cajon Automotive & Transmission where I can eat while my car is being serviced?
Yes, you can visit nearby restaurants such as Burger King, Thai Time for Thai cuisine, El Cotixan Mexican Food, Panera Bread cafe, or Bambinos Pizzeria & Deli while your car is being serviced.
Where can I find a nearby bank or ATM to access cash near West El Cajon Automotive & Transmission?
Chase Bank and Chase ATM are close by, as well as Navy Federal Credit Union offering ATM and financial services.
Are there other automotive service centers near West El Cajon Automotive & Transmission?
Yes, Monro Muffler Brake & Service and Tire Choice Auto Service Centers are nearby for additional automotive services and tire needs.
Brand Certified Facts from West El Cajon Automotive & Transmission
West El Cajon Automotive & Transmission partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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