Safelite AutoGlass

4.2
279 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the El Cajon area, turn to Safelite AutoGlass . Those in central El Cajon or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1243 Greenfield Dr, Safelite AutoGlass El Cajon repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1243 Greenfield Dr, El Cajon, CA
92021, United States

Hours

Reviews

4.2
279 reviews
5 stars
204
4 stars
13
3 stars
9
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Timeliness

Many customers appreciated the punctuality of technicians and the quick service provided.

Customer Service

Feedback highlighted a mix of positive and negative experiences with customer service, with some praising the staff's friendliness while others reported rudeness and lack of follow-up.

Quality of Work

While several reviews praised the quality of the windshield installation, there were notable complaints about carelessness, such as leaving tools behind and causing damage.

Communication

Customers expressed frustration with poor communication regarding appointments and service details, particularly with automated systems.

Convenience

The ease of scheduling appointments and the option for mobile service were frequently mentioned as positive aspects.
  • AF
    Ayde Ferree
    2 days ago
    5.0
    Agent communicated when they would be at my home, to give me enough time. Was professional, proficient and respectful of my car, home and my space. Did a great job fixing my windshield.
  • KG
    Kasey Gackstetter
    5 days ago
    5.0
    The technician and front office admin were amazing! I felt safe and well taken of. 10/10 experience!
  • ES
    Edward Southcott
    Dec 31, 2025
    2.0
    The person who came to replace the windshield showed up on time and seemed to do a good job. Unfortunately, there was some problem with the recalibration and all of the warning lights have been on ever since. Safelite has ignored my emails and does not provide any number to reach them, yet they keep sending requests for me to write a review. I would not use the company again, just for these reasons.
  • SB
    Sandra Bossardet
    Dec 22, 2025
    5.0
    The gentleman showed up within the time frame and also called me to say he just arrived at my house.
  • CL
    Craig Larcenaire
    Dec 21, 2025
    5.0
    The technician Antonio was nice, professional and knowledgeable. He showed up when he said he would and had the job finished quickly. I'm not from the area so it was very helpful to have him meet me at our camp site.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located?

Safelite AutoGlass is located at 1243 Greenfield Dr, El Cajon, CA 92021, US.

What services does Safelite AutoGlass provide?

Safelite AutoGlass provides auto glass installation and repair, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, insurance paperwork and processing, back/rear glass replacement, and side glass replacement.