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AutoZone Auto Parts

4.1
(324 reviews)

Business Details

966 Ballantyne St, El Cajon, CA
92021, United States
(619) 219-5480
https://www.autozone.com/locations/ca/el-cajon/966-ballantyne-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone El Cajon #6288 in El Cajon, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Cajon, CA or call us at (619) 219-5480.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
966 Ballantyne St, El Cajon, CA
92021, United States

Hours

Reviews

4.1
324 reviews
5 stars
210
4 stars
42
3 stars
17
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like David, Wayne, and Rebecca, while others reported negative experiences with rude or unhelpful employees.

Product Availability

Customers noted a good selection of basic auto parts, but some expressed frustration over frequent stock issues and receiving incorrect items.

Store Experience

The store's cleanliness and organization received positive remarks, but long wait times and poor service during peak hours were common complaints.

Employee Attitude

While some employees were described as friendly and knowledgeable, others were criticized for being dismissive or unhelpful.
  • KJ
    Karrie Johnson
    Feb 19, 2026
    5.0
    Just wanted to give a big thanks to Steve at the El Cajon store on Ballantyne St. I had to purchase new windshield wipers for my Audi and he insisted in putting them on for me which I'm glad he did as it turned out to not be such an easy task after all!!! He saved me a bunch of time and headache! Thanks again Steve, your awesome!!!
  • SS
    Susan Stropko
    Jan 21, 2026
    5.0
    I went in for replacement bulbs for my headlights and was helped by David. He not only showed me what bulbs I needed he installed them for me! His service was excellent. He went beyond what was required and I appreciate his help so much.
  • AG
    Alfredo Gutierrez
    Jan 18, 2026
    5.0
    Good customer service
  • BG
    Barbara Gould
    Dec 30, 2025
    5.0
    I had an outstanding experience at AutoZone. My windshield wipers were streaking, and I had the pleasure of working with David. He was incredibly honest and transparent, explaining the issue and what needed to be done in a way that I could understand easily. The work was completed quickly. I really appreciate the professionalism and the exceptional customer service. I wouldn’t hesitate to recommend David and the shop to anyone needing reliable car service.
  • CG
    Catherine Garcia
    Dec 30, 2025
    5.0
    Manager, David was extremely helpful with the purchase of windshield wipers for my Caddy. He was knowledgeable and friendly and even installed them for me. You don’t find customer service like that these days! I’ll definitely go back to the AutoZone on Ballantyne for any future vehicle parts/service. Thank you David!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in El Cajon?

AutoZone Auto Parts in El Cajon is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in El Cajon offer in-store pickup and same day delivery?

Yes, AutoZone El Cajon offers both in-store pickup and same day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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