Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Main St in El Cajon, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Cajon, CA or call us at (619) 441-1888.
Many customers praised the helpfulness and friendliness of staff members, particularly Hazael, Dawson, and Veronica, who provided exceptional assistance.
Product Knowledge
Staff demonstrated strong knowledge about products and services, helping customers find the right parts and providing installation assistance.
Negative Experiences
Some customers reported rude behavior from certain employees and issues with service delays, leading to frustration.
Store Conditions
Several reviews mentioned the store being disorganized and dirty, impacting the overall shopping experience.
Positive Recommendations
Despite some negative feedback, many customers expressed a willingness to return and recommend the store due to positive interactions with specific employees.
JM
Jamshid Mohammadi
Dec 30, 2025
1.0
They give me the wrong wiper for my car and I went back to return it or just change with the one that fit for my car but they said no 🫤
II
Isaiah
Dec 23, 2025
5.0
Deniss was a great help
GD
Gio Dude
Dec 9, 2025
5.0
Very good customer service! They even assisted me in making sure I installed a car battery properly.
AM
Amber Manring
Dec 3, 2025
2.0
Don't waste your time on calling ahead to see if they can get you your parts.Because you're in a hurry, they'll still wait till you get there to pick them.And you'll have to wait for everything to be pulled on top of the fact that you wait ten minutes before somebody acknowledges you
DW
Deborah Wilson
Oct 30, 2025
1.0
I was there Tuesday 28,2025 to have the check engine light tested. I was appaled by how rude
and unhelpful the associate was. He said refused to help me and said “here go do it yourself, I can’t help you”. Since I wasn’t able to figure it out I left and went to Oreilys. They were super helpful & friendly and performed the test and provided the report to me at no cost. The associate this Auto zone acted like he couldn’t be bothered. You can bet I will never go back to Autozone.