Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Main St in El Cajon, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Cajon, CA or call us at (619) 442-0471.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and slow service.
Product Availability
Customers noted that the store often has a good selection of parts, but some expressed frustration over items being out of stock.
Efficiency
Several reviews highlighted quick service and efficient transactions, though some customers experienced long waits and slow assistance.
Knowledgeable Staff
Many customers appreciated the staff's knowledge and willingness to assist with automotive needs, although there were instances of misinformation.
TN
Tony Nardi
Feb 18, 2026
5.0
I went here to get codes for an engine light and the clerk was super helpful and patient
FP
Fernando Perez
Feb 12, 2026
5.0
They are very friendly and helpful thanks guys I really appreciate your help
RR
Raul Rodriguez
Jan 14, 2026
5.0
I came in today and was lucky enough to be greeted by Jeremy. What a guy! Just an excellent attitude, very helpful and knowledgeable. Excited about his job and he seemed to be mentoring a new employee with the same level of enthusiasm.
"How you do anything, is how you do everything"
You are excellent Jeremy! Keep it up!!
AA
Ari Arellanes
Dec 30, 2025
5.0
Good customer service
PW
Paul Wood
Dec 29, 2025
1.0
I went on Sunday to this AutoZone like I have done many times throughout my life. But there were three gentlemen that refused to help and come out and identify the hoes that I had already known was leaking. They refused to give any help or any advice they told me I could log a complaint so I'm doing that now. Me and my father were long time customers of this store but we will not be coming back because of those three gentlemen