Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Main St in El Cajon, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Cajon, CA or call us at (619) 442-0471.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and slow service.
Product Availability
Customers noted that the store often has the parts they need, but some expressed frustration with frequent stock shortages of basic items.
Efficiency
Several reviews highlighted quick service and efficient transactions, but others mentioned long wait times and slow staff.
Pricing
Customers generally found prices to be fair, though some noted that certain items were expensive compared to competitors.
AA
Ari Arellanes
Dec 30, 2025
5.0
Good customer service
PW
Paul Wood
Dec 29, 2025
1.0
I went on Sunday to this AutoZone like I have done many times throughout my life. But there were three gentlemen that refused to help and come out and identify the hoes that I had already known was leaking. They refused to give any help or any advice they told me I could log a complaint so I'm doing that now. Me and my father were long time customers of this store but we will not be coming back because of those three gentlemen
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Philip Pailey
Dec 25, 2025
5.0
Store has good selection and most helpful friendly staff.
KL
Katie Long
Dec 15, 2025
5.0
Jeremy and Danny are the best! I popped in here to get a new battery and was in and out in less than 15 minutes! Danny helped me out at the register while Jeremy worked quickly on my car. He disposed of my old battery and put in the new one—all in the chilly 45 degree morning air! Amazing customer service!!!! So grateful to know friendly people like this are still around.