Need a rental car in Duarte, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Monrovia location today.
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness and readiness, with some customers receiving dirty cars or vehicles with low gas.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved cars and poor communication regarding pick-up times.
Efficiency
While many customers reported quick and efficient service, there were instances of delays and long wait times that negatively impacted the experience.
MB
marilin brewer
4 days ago
5.0
Easy in and out.
MB
Michael Bruno
Dec 24, 2025
1.0
This is a combination review for both the local agency and the national. I reserved a car and received a message asking me to confirm online the day before which I did. I took an Uber to the rental agency in heavy rain and they said sorry no car. Ridiculously they suggested maybe I go to the airport which was an hour away. So I was stuck there in the rain with no transport. I use the online chat to talk with the national office But only got AI drivel about how they understand my frustration and hope they can do better the next time. I asked them to try to accommodate me with something else but kept getting the same response. Really pathetic experience.
DO
Daryl Overlock
Dec 15, 2025
5.0
I recently rented a care for our trip from this location and their service was excellent. The staff was so helpful and when I dropped off my car they took the time to drive me to my home. This is what Excellent customer service is all about.
Highly recommend renting from this location.
CB
Christopher Booth
Dec 9, 2025
5.0
Enterprise helped get me into a rental within 30 minutes of calling them when my vehicle broke down on a road trip. Great service and will use them again.
KL
Kelly Lynch
Nov 20, 2025
5.0
I had a truly excellent experience with Enterprise Rent-A-Car. From the moment I arrived, the staff was welcoming, professional, and efficient. The check-in process was smooth and stress-free, and the team took the time to make sure I understood all the details of my rental without any pressure or upselling.
The vehicle itself was spotless, comfortable, and in great condition. I appreciated how easy it was to pick up and return the car.