Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Downey, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Firestone & Lakewood location today.
Location
Hours
Reviews
4.2
410 reviews
5 stars
299
4 stars
29
3 stars
14
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Vehicle Condition
Several reviews mentioned issues with vehicle maintenance, including problems with brakes and cleanliness.
Reservation Issues
Multiple customers reported problems with reservations, including not having the reserved vehicle available and being charged more than expected.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and poor handling of customer issues.
- RCReliance Restoration & Construction Corp.Oct 31, 20255.0Great service all around! I was at the Downey Enterprise location at the end of the day, and the entire team worked together to get me into a vehicle after I had to leave my car at the shop. Everyone was quick, efficient, and very helpful — they even made sure to wash the truck I chose before handing it over. Truly excellent service from start to finish!
- MMMichael MOct 10, 20254.0Very friendly staff, quick pickup and dropoff experience, and fair prices (especially if you book through Costco.) I knocked one star off only because both of the cars I've rented here have needed brake service. The first was very bad to the extent that the car would swerve and shake wildly on the highway when pressing the brakes. To their credit, Enterprise was quick to have me stop into another branch and swap for a different car. I appreciated it but still, was concerning and inconvenient. My second rental, the steering wheel shook pretty badly under braking on the highway. Didn't feel unsafe but it was a Luxury car and reminded me of my first car when I was a broke teenager and couldn't afford new brakes. I thought upgrading to a Lux car would guarantee a better experience but it didn't. Like I said, good people and customer service. Maybe I'm unlucky but it seems like they could do better at maintaining their cars.
- RORoxanna OrtizSep 25, 20255.0Great service , everyone is amazing and nice.
- JWJanice WyrickAug 30, 20255.0I had a wonderful experience with Enterprise in Downey. Great customer service and people skills. Appreciate explanation of rental features and options of pick up and drop off from body shop. I will recommend Enterprise car rental to all my family and friends. Enterprise Rent a Car in Downey is a great place for car rentals. Good job Enterprise.
- ZAZazhyz A.Aug 25, 20255.0My rental was arranged through insurance, and I received an email confirming my reservation. I called this Enterprise location to confirm and also requested a pickup from the repair shop, which they gladly accommodated. Once I arrived, all of my personal information and costs were reviewed clearly with me. They had several clean, well-prepared cars to choose from, and I was very happy with the options. I asked about after-hours drop-off just in case, and they explained the process at their nearby location, which was very helpful. In the end, I didn’t need it—once my car was repaired, I returned the rental with no hidden fees or surprise charges. They even accommodated me again by giving me a ride back to the repair shop. Thank you so much for the excellent service! I’ll definitely return to this location if I ever need a rental again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downey, CA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs in Downey, CA.
Where is the Enterprise Rent-A-Car location in Downey?
The Enterprise Rent-A-Car location is at 8702 Firestone Blvd, Downey, CA 90241.
What are the operating hours for Enterprise Rent-A-Car in Downey?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Can I book a rental car online for the Downey location?
Yes, you can reserve your rental car online through Enterprise's reservation website.
Does Enterprise Rent-A-Car in Downey offer airport pickup services?
Yes, airport pickup is one of the services offered at this location.
Are there any discounts available at Enterprise Rent-A-Car Downey for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby restaurants can I visit before or after renting a car at Enterprise in Downey?
You can enjoy nearby dining at Randy's Donuts, Sambi of Tokyo, La Barca Restaurantes, Tacos Raul, or ZENSHI Handcrafted Sushi.
Which nearby auto-related businesses could be helpful if my car needs repairs while renting?
Nearby businesses like Premium Auto Sales, Watson's Collision Repair, and Auto Detail Supplies Outlet can assist with automotive repair and detailing needs.
What nearby services are available to customers who might need insurance or financial assistance?
Nearby you can find Farmers Insurance - Rocio Ayala, Lucy Rodas-State Farm Agent, Wells Fargo bank, and Citibank for insurance and financial services.