Jiffy Lube

4.5
612 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DESERT HOT SPRINGS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
13418 Palm Dr, Desert Hot Springs, CA
92240, United States

Hours

Reviews

4.5
612 reviews
5 stars
480
4 stars
54
3 stars
20
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly highlighting Daniel and Robert for their helpfulness and knowledge.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction at being in and out in a timely manner.

Service Quality

While most reviews were positive about the quality of service, a few customers reported issues with service details being overlooked or dissatisfaction with the handling of their vehicles.

Trustworthiness

Several customers mentioned feeling a sense of trust in the services provided, although there were a few negative experiences regarding service quality and follow-up.
  • JA
    Juan Arce-Rocha
    6 days ago
    5.0
    Great experience 10 outta 10 customer service highly recommended. Daniel, Eder great workers
  • DA
    Doug Albertson
    Jan 5, 2026
    5.0
    Daniel and Robert — what a team! From the phone call for an estimate to the payment, these two worked seamlessly together. During the call, I mentioned the outstanding reviews and Daniel remarked that their reputation is very important as they conduct business in a small town. Word-of-mouth advertisement is very important, he said. I mentioned that is why I was calling as my friend (a farmer from Illinois) suggested I go there for my much-needed service. I was not disappointed as these two had me in and out in a hurry, which wasn’t necessary as I’m retired — it’s just how they roll. Upon driving up, I asked for a standard oil change. Daniel quickly stated that he can not do a standard oil change as the car requires synthetic oil — 6.4 quarts to be exact. I know this and my confidence quickly increased that I had made the right choice to come to Jiffy Lube. All checks were noted and repeated as I sat leisurely in my car. The hardest part of the entire process was removing the paper backing from the new Jiffy Lube sticker for my windshield — an easy problem to fix. To franchise ownership, please ensure these two are compensated appropriately as they ran the entire business by themselves — quickly and efficiently! Thank you — I’ll be back!
  • EM
    Edyth Meza
    Dec 29, 2025
    5.0
    Daniel and his team were very quick and professional. They walked me through everything they did, would definitely come again!
  • MA
    MJ Anon
    Dec 22, 2025
    5.0
    Amazing and trustworthy. Daniel the manager was very informative. Took my Mercedes there and felt they did everything to double check their work. I didn’t trust Jiffy Lube for a long time but this one can be trusted. Ask for Daniel as he will make sure the job gets done and he seems to have a very vast knowledge of Cars.
  • JN
    Julian Najar
    Dec 4, 2025
    5.0
    They all started with a call for a price check on an oil change on my 2023 Jeep gladiator. From the very beginning, Daniel answered the phone very professional. It did not end there. I mentioned to Danielle, that I was OK with the price and that I would probably be stopping by For the service. I did exactly that stopped by an immediate that was greeted by Daniel. Immediately he mentioned that it was a drive-through service they provide here and we could go ahead and just sit and relax in our car. His attitude never stopped, making me feel welcomed. He explained everything detailed by detail from the service he would provide and the way the receipt would be. They're actually still working on my car as I speak. I'm super happy super satisfied. My son and my wife are with me and this is easy breezy. Way to go Daniel I love the way. He's just getting his entire team involved. I have a group of gentleman all working on my car at the same time. This is cool. Thanks, Danielle, thanks Jiffy Lube Desert, Hot Springs.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service