Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Felicia, Andy, and Luba.
Service Delays
Numerous reviews mentioned long wait times for service, often exceeding the estimated time, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences, others reported poor service, disorganization, and unprofessional behavior from staff.
Competitiveness
Customers appreciated competitive pricing and special programs, especially for veterans, but some felt pressured into unnecessary purchases.
RH
Reggie Van Hook
2 days ago
5.0
Great day at good year Andy was very good.
JH
john helmuth
Feb 10, 2026
5.0
I've been taking my 4runner to this shop for many years to get routine oil changes and general maintenance. I got my last two sets of wrangler duratract tires from them as well.
My lower control arms were shot, and I had been putting off the replacement work. On my last visit to get an oil change, the manager Felicia told me that their certified mechanics could take care of those suspension components for me.
Moments later, I was provided w/ a competitive quote and given ample time to review it. After the team answered a few of my questions, I decided to move forward. They ordered the parts and got moving on it! During the day, I received follow up calls with updates and it ran so smooth.
Glad that this shop can take on more complicated tech work. Felicia and her team worked with me to provide the best value. The front staff, techs, and mechanics were extremely professional.
While in the waiting area, the complimentary coffee and water is a nice touch. If you can't wait and don't have a ride, then you can walk down to BART or jump on the 14 Mission.
Next up - new tires, and an alignment!
UU
Udo Uebel
Feb 7, 2026
5.0
I ordered a pair of tires from Amazon and had them installed here. Everything went well from start to finish. The 2 people in the office (Andy & Luba) were very friendly and did not try to upsell. I had a quick chat with the mechanic who pointed out a few things he noticed with my car to keep an eye on. Great experience all in all.
Just be aware that you may need to wait for a while (2 hours in my case). There are coffee shops in walking distance, so bring a book to read or some work to do.
MR
Michael Ramos
Feb 4, 2026
5.0
Felicia and Luba were awesome…once again! In fact, as a US veteran, Felicia informed me of a program and provided the phone number for products exclusively for veterans. Purchasing the tires from that program saved me $700! Unbelievable service, integrity and genuine concern by these superb Goodyear representatives. They directly contribute to the efficiency and effectiveness of the Goodyear brand.
CB
Christopher Balkissoon
Jan 24, 2026
5.0
Despite Amazon not notifiting me that replacing 1 tire on an all wheel drive bmw was impossible and allowing me to book service for single tire replacement anyways at good year, the experience at good year was great. When I had to pick up my tire at the Daly City good year location I was greeted by lovely Leticia. So informative and nice. Even though this situation with my tire sucked due to bad info from Amazon making me have to shave my new tire down to match the tread on my other tires, Leticia at good year and her manager that I spoke to yesterday on the phone, made the experience pleasant and why I am writing a great review. Good work good year tires for hiring these individuals!
Frequently Asked Questions About Goodyear Auto Service
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 6498 Mission Street, Daly City, CA 94014-2013, USA.
What automotive services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs including oil changes and mechanical services.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 5:30 PM and closed on Sundays. They have special holiday hours with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment by visiting their online reservation site at https://www.goodyearautoservice.com/en-US/make-appointment.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom.
What nearby places can I visit before or after my visit to Goodyear Auto Service?
Nearby places include Mission Flowers for gifts, Kings West Coast Pizzeria for dining, and Snap Fitness gym for a workout.
Are there other automotive services near Goodyear Auto Service?
Yes, nearby automotive services include Hill Top Auto Service, Absolute Windshields for windshield repairs, and Quetzal Autos.
What convenience or shopping options are near Goodyear Auto Service?
Nearby shopping options include One Dollar Only discount store, CG Appliance store, and DC Smoke Shop for tobacco and e-cigarettes.
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