AutoZone Auto Parts

Reviews

• MK

  Mehmet Kaymaz

  Feb 1, 2026
  1.0
  They're not very helpful in finding the parts.
• NY

  Nicky Y

  Jan 10, 2026
  1.0
  Rude, unhelpful people.
• PM

  Paul Michael

  Dec 30, 2025
  1.0
  I just called the Daly City store to ask about a battery warranty and what steps I needed to take, since I’ve never gone through this process before. I purchased the battery about two months ago, and when I tried to start my car before Christmas, it was completely dead. Attempting to jump it didn’t work—the jump starter didn’t even register that a battery was connected. Before I could finish explaining the situation or ask whether I needed to bring the battery in or tow the car to the store, the associate cut me off and immediately spoke to me in a condescending, aggressive tone. He insisted the battery just needed to be charged and lectured me about not letting a car sit, even after I explained it had only been sitting for three days (I was on a work trip). He then stated that he doesn’t “just give out free batteries,” which was both unprofessional and insulting. At no point did I ask for a free battery. I called specifically to understand the warranty process and find out what I should do next. Instead of offering help or even listening, the associate made me feel like I was trying to scam the store and wasting his time. Even if the issue ends up being related to my car, there is no excuse for accusing a customer or speaking to them with such disrespect. This interaction left me extremely frustrated and disappointed. Basic customer service requires listening and explaining the process—not talking down to someone who is simply asking for help.
• DS

  Don Solomon

  Dec 21, 2025
  5.0
  Get in the zone... AUTOZONE needed a funky part on a Sunday, no problemo.
• RC

  Raul carrillo

  Dec 9, 2025
  5.0
  Muy buena atención, me dieron justo lo que necesitaba, me ofrecieron ayudarme con la instalación, súper servicio

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