Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
10931 North de Anza Blvd, Cupertino, CA
95014-0439, United States
Hours
Reviews
4.1
317 reviews
5 stars
217
4 stars
24
3 stars
12
2 stars
9
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Monica and Peter for their exceptional service.
Efficiency
Several reviews noted quick service and efficient handling of tire changes and repairs, with many customers appreciating the timely completion of their requests.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff, upselling tactics, and service errors that led to dissatisfaction.
Trust Issues
Some customers expressed concerns about the honesty of the service, citing instances of being advised to replace tires that were still in good condition.
Management Concerns
Reviews indicated issues with management and staff training, leading to inconsistent service quality and customer experiences.
- VSViswanathan SJan 2, 20265.0Quick service late in the day. Peter was super helpful. They didn’t even charge me for the fix
- PBp bDec 26, 20255.0Emergency tire change. Fast. Effecient. Friendly. End of the day over the Christmas holiday and the Goodyear team was incredibly helpful. Took a lot of stress out of what could have been a bad weekend.
- PWPAMELA WUDec 6, 20255.0Peter the assistant manager is the Saint! Stayed after hours on a Saturday evening with a flat on my tesla. Gave 4 tires a new life with the best holiday cheers. Thank you and hats off to your outstanding service!!!
- JCJose CupertinoDec 6, 20251.0The tire experts could not order me a tire!
- CWCheryl WNov 17, 20255.0This store has treated our family very well over the years. It's a corporate store rather than franchise. That's a very important distinction. We started out getting tires through mobile install through Richmond? I think. ( 2 cars, 2 sets of tires) Turns out, both sets wore out at 1/2 the mile warranty. Both were replaced at DeAnza store. Turns out, they were not designed for SUV's so should never have been installed on our cars. ( We got 1/2 the cost of old tires applied to new tires. ) Our daughter was on a 2 thousand mile road trip when she came in to get hers replaced. The fronts were clearly worn, the back would not have made it home but we're not quite worn enough but Goodyear gave her credit for all 4 and did a rush to install because she was heading out the next day. She also got alignment and some other stuff. ( Both cars now have nice, strong goodyear batteries now, as well. ) Fast forward to this weekend. Our 17 year old, 206k miles Honda pilot tires were making weird sounds. We took it in. Turns out, it was our suspension. Everything was oem. Our regular mechanic said we'd need that sooner than later so we weren't that surprised but didn't realize how bad it was! Or that the bushings had actually torn at this point.All 4 tires had significant cupping. We were on the fence about fixing or buying a new car but decided to fix it. That included getting new tires( not under warranty because it was suspension issue. ) we worked with Peter Bonsignore. He was amazing. Completely open and honest with us. Went through things step by step. Gave us whatever discounts he could because he knew we weren't expecting such a big expense. ( Struts, shoes, control arm bushings.) As I said all 17 years old, 206kmiles .. So.... As you can imagine, the difference in suspension is like the difference between a 70's Cadillac and a BMW. The tires took a day to come in but even with the old tires, they were much quieter and smoother. Definitely feel very good going to goodyear for service and recommending them to others. But, go to corporate store! We went to franchise first for warranty stuff previously and got the runaround.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 10931 North de Anza Blvd, Cupertino, CA 95014-0439, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 5:30 PM and closed on Sundays, with holiday hours varying.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make an appointment online for Goodyear Auto Service?
Yes, you can make an appointment online via their reservation page.
Is Goodyear Auto Service wheelchair accessible?
Yes, they have wheelchair accessible entrance and restroom facilities.
How can I find Goodyear Auto Service if I'm visiting nearby attractions like PGA TOUR Superstore or Cupertino Hotel?
Goodyear Auto Service is conveniently located near the PGA TOUR Superstore and Cupertino Hotel, making it easy to plan your visit around these attractions.
Are there coffee shops or restaurants near Goodyear Auto Service where I can wait or grab a bite?
Yes, Starbucks coffee shop and ZENSHI Handcrafted Sushi restaurant are nearby where you can relax while waiting.
Can I use nearby transportation or financial services when visiting Goodyear Auto Service?
Yes, nearby you can find U.S. Bank and California DMV Kiosk for your financial and motor vehicle service needs, making your visit convenient.