Import MotorWorx

Reviews

• AH

  Alina Halonen

  Feb 24, 2026
  5.0
  Excellent service. They caught problems that were missed (and mistakes from prior Porsche work), explained everything clearly, and fixed it quickly. Honest, professional, and transparent. I’m grateful I found them and will be back for all future service.
• OW

  Omari West

  Feb 18, 2026
  5.0
  The service was prompt, great expertise and thoroughly done. I’ll be coming back since it’s also the closest VW service shop to me in Marina Del Rey
• MC

  Manny C

  Feb 3, 2026
  5.0
  Amazing customer service and attention to detail. Came for an oil change and got a full report on the car. Great breakdown on the vehicle and what needs to be maintained. Had a great experience working with them.
• AA

  Alan

  Jan 9, 2026
  5.0
  As a first-time car owner, I was nervous about taking my Mini to a mechanic, but Import Motor Works in Culver City quickly put me at ease. From the first phone call with Cole to meeting in person, I felt welcomed and confident. The team was incredibly knowledgeable and honest, and they went above and beyond during the diagnostic test. The level of detail they provided was truly impressive and gave me a lot of confidence in their care. Overall, I’m thoroughly impressed and would wholeheartedly recommend them to anyone in need of reliable and trustworthy auto care.
• KK

  Kristian Kane

  Dec 20, 2025
  1.0
  IF I COULD GIVE THIS PLACE ZERO STARS, I WOULD. I’ve been a customer at Import Motorworx for years, but this experience was beyond unacceptable. I brought my 2014 Volkswagen Jetta in for a routine oil change after receiving a 50% off promo text. The very next day, my check engine light came on and my car began violently jerking in traffic. I had to tow it home. When I brought it back in, COLE casually told me their mechanic forgot to put my oil pan back on my car. He then dismissed my concerns by saying that wouldn’t cause the jerking I experienced. No urgency. No accountability. Despite this happening immediately after their service, they still wanted $200 for diagnostics and offered no discount or responsibility. Later, the GM called with an unconcerned tone and suggested I take my car elsewhere because I “didn’t trust them”—after I’ve been a loyal customer since 2023. I wasn’t even given a repair quote until I asked. I ended up taking my car to another shop and spending hundreds of dollars fixing what should’ve been a simple oil change. DO NOT COME HERE FOR A DISCOUNTED OIL CHANGE. Apparently, the discount comes with the risk of them forgetting to put critical parts back on your car.