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Culver City Volvo Cars

4.7
(1577 reviews)

Business Details

11201 Washington Blvd, Culver City, CA
90230, United States
(310) 391-0445
https://www.culvercityvolvo.com/

About

Volvo DealerVolvo
At Culver City Volvo Cars, we want your experience to be outstanding. Enjoy our newly renovated dealership and relax with luxury amenities in our Scandinavian-inspired guest lounge. We offer a large HD flat screen TV, an array of reading materials, and high speed WiFi for your web browsing or working pleasure. Coffee, beverages and snacks are always right at hand. You can even explore our newest Volvo models, including the award-winning Volvo XC90, or peruse our extensive selection of new and pre-owned cars, crossovers, wagons and SUVs. Located in Culver City, we also serve West Hollywood, Marina Del Rey, Play Vista, El Segundo, Beverly Hills, and the Los Angeles County area. We can be found at 11201 Washington Blvd, Culver City, CA, www.culvercityvolvo.com or by phone at 310-391-0445

Location

Culver City Volvo Cars
11201 Washington Blvd, Culver City, CA
90230, United States

Hours

Reviews

4.7
1,577 reviews
5 stars
1,395
4 stars
63
3 stars
20
2 stars
12
1 star
87

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team for their professionalism, helpfulness, and seamless car purchasing process.

Customer Service

Many reviews highlighted exceptional customer service, with specific mentions of staff members who went above and beyond to assist customers.

Service Department Issues

Several customers reported negative experiences with the service department, citing poor communication and unsatisfactory service.

Communication

While many customers appreciated the communication during the sales process, others expressed frustration over lack of follow-up and responsiveness, particularly regarding service inquiries.
  • MM
    Matt Meller
    3 days ago
    5.0
    We were visiting from out of town, had battery/charging issues and your service manager David was able to get me in and in about two hours. Exceptional! Bravo!!!
  • SL
    Sebin Lee
    5 days ago
    5.0
    Worked with them multiple times and just today got another one, and I can not express enough how much of an amazing team they have here. I worked with Tony, Arlene, and Bryant who helped me get into a new car, and they worked so hard to make everything so easy.
  • BL
    Brian Lois
    Feb 20, 2026
    5.0
    This was my first experience at Culver City Volvo and it was seamless. I've been to other Volvo locations in West LA but this one is now my favorite. We've leased the XC90 3 times since it is very safe and easy to drive. I contacted Arlene at Culver City Volvo about renewing our lease to a new XC90 and she had it delivered to our house the next day. I've never had a more stress-free car experience. Victor and Tony were also very helpful. Thank you!
  • RW
    Rebecca W.
    Feb 10, 2026
    1.0
    I've reached out multiple times and in multiple ways, including 3 phone calls, one online inquiry and 3 emails requesting quotes for the Volvo VIP Extended warranty coverage options. I spoke with someone that gave me directions and an email on what I needed to provide them and he would send the quote along with a call to review. I sent the email with documentation within 30 minutes of our call. And since then, crickets. Ghosted. No reply to emails, no one responding when I've called to follow up and left meassages, nothing. If you don't want that business, then don't advertise it on your website.
  • SW
    SunnyLA Wiley
    Jan 31, 2026
    5.0
    I recently purchased a 2022 Volvo XC40 and scheduled a Saturday morning appointment for general maintenance. I was pleasantly surprised to learn they offer both Saturday and Sunday appointments, which made scheduling super convenient. When I arrived, David greeted me right away and checked me in. He reviewed the paperwork, and afterwards, relax in the lobby. The waiting area was cozy and comfortable—I was able to unwind on the couch, read my book, and listen to music. They also have TV and soft music playing, a cappuccino machine, and a refrigerator stocked with bottled water, which was a nice touch. While I waited, I received two texts. The first was a video from the technician walking me through the maintenance check. It was really cool to see and hear him explain how everything looked underneath the car and to know it was in great condition. The second text was from David letting me know my car was ready. David provided excellent customer service and clearly explained the results of my service. I also really appreciated him taking the time to walk me through a few car features I wasn’t familiar with. If I have to spend a Saturday morning taking care of my car, Culver City Volvo is absolutely the place to do it. Top-notch service all around.

Brand Certified Facts from Culver City Volvo Cars

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Certified March 01, 2026Yext Knowledge Graph
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