Enterprise Rent-A-Car

Reviews

• CN

  Chris N

  Apr 20, 2026
  5.0
  Got a rental after dropping off my car to a body shop. They picked me up and brought me to the branch to get my rental, and I was able to leave my rental at the body shop for less stress.
• JR

  Jaime Rubalcaba

  Apr 7, 2026
  5.0
  Great staff and very friendly. I recommend you check in online so that when you arrive, everything will go fast.
• HZ

  Hannah Zendejas

  Mar 31, 2026
  1.0
  I had an absolutely terrible experience at this Enterprise Rent-A-Car location. From the moment my dad and I walked in, the three employees we dealt with an Asian man, a tall Caucasian man, and a bald man were incredibly rude, unprofessional, and made us feel completely uncomfortable They were openly making inappropriate comments about a female coworker right in front of us, which was honestly shocking and disrespectful. It created such an awkward and uncomfortable environment. On top of that, they completely wasted my time. I needed to print an important document, and they told me to go to another location because their printer “was going to out of ink this whole week.” When I got there, I was told their system had actually been down and that the first location already knew that. They purposely sent me there knowing that. Will be contacting HR.
• SM

  Sally Merritt

  Mar 10, 2026
  5.0
  Fast check in and very courteous. Thanks guys l!!
• AG

  April Gomez

  Feb 23, 2026
  1.0
  I had a very disappointing experience at the Covina location of Enterprise Rent-A-Car off Citrus Ave. Daniel, the branch manager, refused to price match a competitor’s rate for the same size vehicle. While I understand that price matching is not always guaranteed, the way the situation was handled was completely unprofessional. After I mentioned that I would leave a negative review based on my experience, Daniel told me he would not rent me a vehicle at all. I was then left stranded in Covina and had to wait about an hour for someone to pick me up. Regardless of the circumstances, refusing service in that manner and leaving a customer without transportation is unacceptable. It reflects very poorly on this location. I honestly cannot believe someone who handles customers this way is still employed as a manager. I hope upper management takes this matter seriously. My response to Enterprise I have reached out to customer service multiple times. Never got a call back.

Frequently Asked Questions About Enterprise Rent-A-Car