Enterprise Rent-A-Car

4.3
739 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

728 S Citrus Ave, Covina, CA
91723, United States
(626) 915-3871
https://www.enterprise.com/en/car-rental/locations/us/ca/covina-s-citrus-ave-3252.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Covina, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Citrus Avenue location today.

Location

Enterprise Rent-A-Car
728 S Citrus Ave, Covina, CA
91723, United States

Hours

Reviews

4.3
739 reviews
5 stars
522
4 stars
74
3 stars
33
2 stars
27
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although some reported poor service experiences.

Reservation Issues

Several customers experienced problems with reservations, including overbooking and not having the reserved vehicle available.

Vehicle Condition

There were complaints about the condition of the vehicles, with some customers receiving cars that were not well-maintained.

Efficiency

While some customers noted smooth and quick rental processes, others reported long wait times and inefficiencies.
  • KS
    Kristyn Sotelo
    1 day ago
    5.0
    This enterprise is the best in the area. Jeanine, Kayle and Ismael turned a terrible experience at 2 nearby offices into a win. From their professional friendly greeting, detailed explanation of the rental process and the quick return process these 3 super star employees gave exemplary customer service. I would recommend this location not only for their excellent customer service and their larger selection of vehicles but mostly for their desire to serve their customers. Thank you team!
  • JY
    Jingye Yao
    Jan 4, 2026
    5.0
    Very convenient in the entire renting process. Staffs are super friendly. Will definitely come back next time!
  • QT
    Quratulain Tejani
    Jan 1, 2026
    5.0
    Car pick up was very smooth. They have limited choices but that was understood given the location. Professional staff
  • JT
    Jerry Turner
    Dec 30, 2025
    5.0
    My very soon wife and I needed a rental and Eric Johnson greeted us as we entered and he was very helpful! We hadn't rented a car in a long time we highly recommend this location!!!
  • NS
    Nounou Shen
    Dec 28, 2025
    1.0
    They canceled a reservation I made 2 weeks ago on the same day that I was supposed to pickup because they overbooked, didn’t provide any support for rebooking and increased by 100 bucks the price for a next day, 1day long booking. Absurd.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Covina, CA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Covina?

The Enterprise Rent-A-Car is located at 728 S Citrus Ave, Covina, CA 91723.