Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Costa Mesa.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
282 reviews
5 stars
212
4 stars
31
3 stars4
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and professional service, there were significant complaints about poor management and negligence leading to vehicle damage.
Speed of Service
Most reviews highlighted the quick service, with many customers noting they were in and out in under 30 minutes.
Customer Experience
Several customers reported excellent interactions with staff, appreciating their attentiveness and willingness to explain services, though some felt pressured to purchase additional services.
Pricing Issues
There were mixed reviews regarding pricing, with some customers feeling that additional charges were not clearly communicated, leading to dissatisfaction.
- JPJackson Phillips5 days ago5.0Kevin at the Costa Mesa shop is the man. Very sincere and committed to the craft. Not overly sales driven but still informed me of necessary maintenance for my truck. The team wiped down my hood after the service and took a total of 8minutes for my oil change. Best experience I’ve had!
- JBJohn BoyleJan 6, 20265.0In and out - thank you
- RRRonaDec 29, 20251.0I've been coming to this location for many years with several different cars have spent thousands of dollars with Valvoline at this particular location. The trouble started with the technician telling me I needed certain things that were on my Carfax that had been done already.....Big Ticket items.....he said it wasn't showing on his end. And that happened on two different Big Ticket services so that already caused me some concern. Then he said my cooling fluids was empty I said there's no way, it would have overheated, and he said no your Reservoir was empty and I know that was not true because I'm always checking my fluid levels. Then he said it just needed topping off so which is it it's empty or it needs topping off? Just seems like they were looking to do jobs that were not needed. He was arguing with me over everything I asked to speak to the manager and he just defended the technician. I paid and then while I was waiting I started going through my emails and saw that I had gotten an email from them for a 20% off they never offered that to me and when I came in I specifically said to the technician before they started that I was bummed I missed the offers they were just offering last week because of the rain so he knew I was looking for something they have always offered I've always had technicians at Valvoline offer to give me discounts even if they weren't running a special. But he said he couldn't honor my email because I should have told them from the start and I had already paid at that point. The whole service was a fiasco and I will never return. I never write bad reviews but I feel that it was very poor management. I have always had excellent service at this location with very kind and friendly service technicians not sure what happened today. They lost my trust.
- EBEmily BaldwinDec 27, 20251.0DO NOT GO HERE: 400 E.17th St. Costa Mesa-my Car is Totaled after their service: CSR: Roberto Manager: Isaac On 12/20/2025 just a few days ago, my vehicle was serviced at the Valvoline location on 17th Street in Costa Mesa. Following the service, the hood of my vehicle was not properly latched by the servicing employee, later identified as Roberto. As a direct result, while the vehicle was being driven, the hood unexpectedly flew open, causing significant damage to the hood and windshield and creating an extreme and foreseeable risk of serious bodily injury or death, not only to myself but to surrounding motorists. The following day, after a corporate claim had already been initiated, Roberto personally inspected the vehicle. In my presence, he again unlatched the hood and failed to secure it properly for a second time. This repeat negligent act occurred despite full awareness of the prior incident and the serious safety implications involved. Subsequently, during a recorded call with Valvoline’s Corporate Offices, this second failure to properly latch the hood was acknowledged and admitted. EVEN after this Valvoline/Roberto denied any accountability and will not take any steps towards assisting or even conversation about options to assign with the incident 100% caused by this business. After further research, it was further exposed: The Better Business Bureau (BBB) lists over 1,200 complaints against Valvoline Instant Oil Change locations in the past three years, many involving service or repair issues including vehicle damage after service. PLEASE DON’T GO HERE!
- SNSabrina “BreeNah” NunezDec 17, 20255.0The svc has always been quick. Never had to wait, and the staff has always been amazingly friendly. Love this location
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Costa Mesa offer?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all vehicle types.
What are the opening hours of Valvoline Instant Oil Change in Costa Mesa?
The service center is open Monday through Saturday from 7:00 AM to 7:00 PM and on Sunday from 8:00 AM to 6:00 PM.
Do I need an appointment for an oil change at Valvoline Instant Oil Change in Costa Mesa?
No, appointments are not required for service at this location, enabling quick and convenient vehicle maintenance.
What payment options are accepted at Valvoline Instant Oil Change in Costa Mesa?
They accept credit cards, debit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Costa Mesa?
It is located at 400 East 17th St., Costa Mesa, CA 92627.
Is Valvoline Instant Oil Change in Costa Mesa open on major holidays?
The location is closed on certain holidays such as November 27, 2025, and December 25, 2025.
Are there any convenient dining options near Valvoline Instant Oil Change in Costa Mesa?
Yes, Breakfast Republic, known for breakfast, brunch, and cocktails, is nearby and a great spot to visit before or after your vehicle service.
Where can I buy or rent bicycles near Valvoline Instant Oil Change in Costa Mesa?
Two Wheels One Planet Bicycle Store, offering bicycles, sporting goods, and bike rentals, is conveniently located nearby for cycling enthusiasts.
Is there a gas station close to Valvoline Instant Oil Change in Costa Mesa?
Yes, the 76 gas station, which also offers convenience store items and automotive parts, is located nearby for your fueling and quick shopping needs.
Can I visit a coffee shop near Valvoline Instant Oil Change in Costa Mesa?
Peet's Coffee, a local coffee shop and café, is nearby and a perfect place to grab a coffee while waiting for your vehicle service.