Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Harbor Blvd in Costa Mesa, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Costa Mesa, CA or call us at (714) 434-3652.
Mixed feedback on customer service; while some employees received praise for their helpfulness and knowledge, others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers highlighted the expertise of specific employees who provided valuable assistance and advice, particularly regarding battery and headlight issues.
Store Management
Concerns were raised about management practices, including understaffing and inconsistent service quality across different locations.
Product Availability
Customers appreciated the variety of products available, but some reported issues with specific items being out of stock or incorrect parts being provided.
KB
Kandy Benitez
5 days ago
5.0
Robert helped me when I needed it! He provided excellent service 🙏
ML
Manuel Jr Lira
Feb 17, 2026
1.0
They keep you on a brief long hold, still on hold for 11 min
TT
Trish Tapia
Jan 19, 2026
4.0
On 01/06 I returned to this store to exchange LED headlights that did not fit my car. The cashier (Pablo) told me they did not install LED, just regular headlights. I asked him for tips on installing because it was going to be my first attempt. He offered to help me if I didn’t mind waiting thirty minutes. At that exact time, Pablo came to help. He struggled with one of them, and as another employee (Robert) entered the parking lot, he jumped in to help. While Pablo took out the trash, Robert did his best to make one of the headlights stay on. After many efforts, we exchanged the LEDs for regular headlights. Robert assisted me at the register when we went inside for a second exchange. I couldn’t help hearing the employee with long, blond hair (who sold me the wrong headlights two days earlier) asking him what he was doing and stressing that he needed help in the back.
I felt like customer service isn’t a priority, but an inconvenience. The tone was of annoyance that Robert started his shift and was helping a customer in the parking lot. That’s the subtle attitude that makes female shoppers not want to be in spaces considered “boys club”, it’s a reason why I’ve gone so long without stepping inside an AutoZone.
I want to acknowledge Pablo and Robert because they are superstar employees at this location. They gave me a great first experience at AutoZone because they went above and beyond. They were patient, helpful, and nice. They did not lose their cool when we encountered installation issues, and I realize I probably took a lot of time, but they stayed with me until the task was complete. I appreciate their assistance because I was stressed about continuing to drive at night without headlights. Also, they didn’t make me feel stupid because I didn’t know how to do a simple installation. In the end, I left with headlights.
FY
Forrest Yater
Dec 18, 2025
5.0
Obviously a lot more than buying online
Vatozone going to have what you need
JK
Julian Kazenas
Dec 15, 2025
3.0
No one here knows how to change a headlight… I recommend going to other stores.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Costa Mesa?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup options.
Where is AutoZone Auto Parts located in Costa Mesa?
The store is located at 3105 Harbor Blvd, Costa Mesa, CA 92626, USA.
What brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Costa Mesa?
You can call them at (714) 434-3652 or email customer.service@autozone.com.
Are there any fast food restaurants near AutoZone Auto Parts?
Yes, Sonic Drive-In Costa Mesa and Taco Bell are nearby, perfect for grabbing a quick meal before or after shopping for auto parts.
Can I find coffee shops near AutoZone Auto Parts?
Yes, Starbucks is located nearby where you can relax with a coffee break during your visit.
Are there healthcare facilities near AutoZone Auto Parts in Costa Mesa?
Yes, there are several nearby healthcare providers including Autism Learning Partners Orange County, Select Physical Therapy, and Planned Parenthood Costa Mesa Health Center.
What other automotive services or stores are close to AutoZone on Harbor Blvd?
Nearby automotive-related services include another AutoZone store and Harbor Freight, as well as car rental options like Hertz Car Sales.
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