Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Concord area, turn to Safelite AutoGlass . Those in central Concord or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2655 Monument Blvd, Safelite AutoGlass Concord repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
497 reviews
5 stars
278
4 stars
40
3 stars
23
2 stars
24
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, thoroughness, and friendliness of the technicians, highlighting their effective communication and quality of work.
Scheduling Issues
Several reviews mentioned problems with appointment scheduling, including missed appointments and delays in service.
Customer Communication
While many customers appreciated the communication prior to service, there were complaints about lack of follow-up and responsiveness after the service was completed.
Pricing Concerns
Some customers expressed dissatisfaction with pricing discrepancies and unexpected charges, leading to frustration regarding transparency.
Mixed Experiences
Overall, experiences varied significantly, with some customers reporting excellent service while others faced significant issues, particularly with repairs and follow-up.
- DNDan Lu Nguyen4 days ago5.0Great and fast services. I always do business with Safelite AutoGlass with all my family cars.
- PBPatricia BuryJan 7, 20265.0Nikolaus (spelling?) was very courteous and checked in with me at the onset and ending of my windshield replacement. He did a good job and made me feel confident in my choice of Safelite for my repair work
- DSD SantoJan 5, 20262.0Went in for a simple chip and they broke my windshield. Then told me it needed to be completely replaced. The manager stated there was no replacement fee and made me sign a paper to get the process going. I went back for the replacement installation and they end up charging me. I did get a discount for the entire process but they lied about the payment. Kind of annoyed at the whole process.
- MMMatthew McFarlaneDec 31, 20251.0Overall a terrible appointment experience. called the customer care # to book an appointment. I provided my vin and they still ordered the wrong windshield, resulting in a failed appointment and waste of my time. On top of that the tech who changed my windshield damaged the interior of my vehicle and when I complained asking them to refer me to my dealership to get the damage fixed they refused stating I needed to allow them to try to fix it. Sadly that doesn’t make me feel comfortable taking my expensive vehicle right back to the same negligent employees who messed it up to begin with. I opted to take my vehicle to the dealership anyway as I cannot risk more drama, time waste and issues. Next time I’ll just take the vehicle to the dealership to begin with since clearly Safelite is not a smooth experience.
- BFBonnie FlemingDec 17, 20255.0Fast, easy, professional, thorough, pleasant experience from the start!!! Jose who confirmed the appointment was very kind and efficient! Michael the technician was amazing, thorough, detail oriented and a pleasure to interact with!!!
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Concord offer?
Safelite AutoGlass offers windshield repair and replacement, chip and crack repair, back/rear and side glass replacement, power window repair, and windshield wiper replacement.
Where is Safelite AutoGlass located in Concord?
Safelite AutoGlass is located at 2655 Monument Blvd, Ste A, Concord, CA 94520, US.
What are the hours of operation for Safelite AutoGlass in Concord?
Safelite AutoGlass is open daily from 8:00 AM to 5:00 PM.
Does Safelite AutoGlass offer mobile service or in-shop repairs?
Safelite AutoGlass provides both in-shop and mobile auto glass repair and replacement services in the Concord area.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty for peace of mind.
Does Safelite AutoGlass in Concord accept insurance and assist with paperwork?
Yes, Safelite AutoGlass is insurance approved and offers insurance paperwork and processing services.
What payment methods are accepted at Safelite AutoGlass Concord?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Which nearby automotive shops can I visit along with Safelite AutoGlass?
Nearby automotive services include Auto Electric and Fuel LLC, Vallejo Tire and Wheels, Dentpro Colors Autobody, Faster Auto Repair, Monument Auto Masters, and PowerHouse Designz Automotive.
Are there any nearby museums or attractions close to Safelite AutoGlass in Concord?
Yes, the Blackhawk Automotive Museum is nearby and a great attraction to visit before or after your auto glass service.
Where can I find other useful nearby businesses around Safelite AutoGlass?
Nearby businesses include TecHelp vocational/technical school, Las Montanas Supermarket, Bella Salon, Fiesta Party & Floreria, and Rubys Nail Spa, useful for various personal and educational needs.