Jiffy Lube

4.1
458 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CONCORD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1219 Concord Ave, Concord, CA
94520, United States

Hours

Reviews

4.1
458 reviews
5 stars
281
4 stars
67
3 stars
29
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising the speed and professionalism, while others noted poor execution and unprofessional behavior from staff.

Customer Service

Feedback highlighted both excellent and poor customer service, with some staff being described as friendly and helpful, while others were reported as rude and dismissive.

Efficiency

Many customers appreciated the quick service, but there were also complaints about long wait times and rushed jobs that led to incomplete work.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including feeling overcharged and issues with honoring coupons.

Cleanliness and Care

While some customers noted a clean facility, others reported that their vehicles were returned in a dirty state, with items left uncleaned or improperly handled.
  • MD
    Milen Dontchev
    2 days ago
    1.0
    I was disappointed with my experience at Jiffy Lube. They refused to provide a receipt unless I shared my email address, and I was unable to list the company name without entering personal information. I do not agree with this policy, as a receipt should be provided without requiring personal data. Because of this, I will not be using their services again.
  • CR
    Clifford Roth
    Dec 18, 2025
    5.0
    First kid at the register put my truck information in the computer and the computer said my 2001 Toyota Tacoma Base Model took six (6) quarts of oil. I was able to convince the Manager that my truck takes only four (4) quarts of oil. He added the oil himself and it turned out to take, (with the new oil filter), 4.25 - 4.50 quarts. Cool dude that Manager is.
  • BB
    Ben B
    Dec 13, 2025
    5.0
    Was a great experience all around. Employees were incredibly nice and helpful. Fast service, good price, had oil and battery replacement. Definitely coming back
  • WL
    William Linville
    Nov 30, 2025
    5.0
    The service was great. The service was completed in less than 15 minutes. I only go to Jiffylube and this was the fastest oil change I've ever gotten.
  • GC
    G C
    Nov 12, 2025
    5.0
    The entire staff was excellent. Jared G, Kenneth P, and Daniel G were extremely professional and provided excellent service. My cashier Jared kept me informed of all the details of my vehicles service status from start to finish and the work was performed very quickly. Thank you to Jared, Kenneth, and Daniel!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service