Enterprise Rent-A-Car

4.4
628 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1235 Concord Ave, Concord, CA
94520, United States
(925) 685-3900
https://www.enterprise.com/en/car-rental/locations/us/ca/concord-harrison-concord-ave-23cg.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Concord, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harrison & Concord Avenue location today.

Location

Enterprise Rent-A-Car
1235 Concord Ave, Concord, CA
94520, United States

Hours

Reviews

4.4
628 reviews
5 stars
449
4 stars
77
3 stars
30
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Keshawn, Kevin, and Ishmael.

Vehicle Quality

Customers generally reported satisfaction with the cleanliness and quality of the rental cars, although there were some complaints about specific vehicles being unclean or not as reserved.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including customers receiving different vehicles than what was booked or long wait times for car pickup.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding poor service and unprofessional behavior from some staff members.
  • JS
    Jeremie Secrease
    Dec 23, 2025
    1.0
    This place sukcs never have the cars you pay for just puts you in anything have me a car with dog hair and dog food still in it the said I when I gave the car back it smelled like smoke when I dont even smoke just assuming because I sprayed to get rid of the dog smell I was trying to cover up I was gonna make a review but they suck should have known when I was picking up my first rental so women was yelling about her deposit and them doing something wrong
  • WD
    Will D
    Dec 19, 2025
    5.0
    Great experience renting here. Keshawn especially stands out as he went above and beyond to break down things and explain it all very transparently and clearly. Got us hooked up with a great car at the best possible price and just showed a lotta kindness in a time it was very needed. Thanks man!
  • CD
    Cynthia Dungey
    Dec 3, 2025
    5.0
    Wonderful people and good cars to use for rentals.
  • PH
    Prev Hatchett
    Oct 15, 2025
    5.0
    Very great customer service!!
  • TT
    Tamara Turkette
    Oct 3, 2025
    5.0
    Picture of a great car for a weekend and made me feel important. Great customer service
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Concord, CA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Concord?

Enterprise is open Monday through Friday from 8 AM to 6 PM, Saturdays from 9 AM to 1 PM, and is closed on Sundays.